Customer Experience Representative

Within
Los Angeles, California, United States
8 days ago

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Supernatural won Fast Company’s October 2020 award for Best App and is a next-generation fitness experience in VR (virtual reality) with real coaches, stunning natural environments, music from major record labels and new workouts released every day. Available now on Oculus Quest.

Developed by a team of passionate world-class experience designers, choreographers, game developers, trainers and physical fitness experts, Supernatural is a dynamic, immersive, experience that is always adapting to your needs, personalized for you, and available on demand, in your home.

We’re looking for a Customer Experience Representative to join our Customer Experience team! The right candidate will be an excellent communicator that is passionate about ensuring that our customers have a positive, best-in-class experience with using Supernatural.

The impact you’ll make:

As a Customer Experience Representative, you’ll be a primary point of contact for potential, new, and existing users. You’ll be handling inbound inquiries that come in through the Supernatural support line and ensuring that any issues are reported and resolved in a timely manner.

What you’ll do:

What you’ll need to be successful:

Bonus Points for:

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