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Country Manager, NA & OCE
2 years ago
Reporting to the Head of Americas, as Country Manager, you will serve as an important member of America's hub leadership and help us grow our business in North America & Oceania.
You will lead the team that will develop our regional publishing & business development efforts across Riot's diverse portfolio of products. Together as a team, you'll create impactful player experiences that enhance our multi-game community in the region and help expand the community for future games.
Additionally, you will partner with our other country managers to define and drive alignment on our regional OKRs. You will develop an approach to regularly monitor the performance and effectiveness of our local teams.
You lead with an entrepreneurial spirit, have experience managing ambiguous situations, and are used to delivering on tight turnarounds. As a result, you're eager to design and develop experiences that genuinely and measurably engage players.
Responsibilities:
- Create focus within your teams: guide them in the priority-setting process, eliminate blockers, and facilitate execution.
- Build an outstanding team that provides top-notch publishing and community involvement to English-speaking players, media, and other commercial partners.
- Manage Publishing budgets and performance across channels, making recommendations for optimizations in our portfolio.
- Execute Riot America's strategic vision in the region, aligning with Riot Americas' leadership team - including high-impact programs such as product ecosystem development, Esports brand development, branding and advertising, community engagement, commercial partnerships, press relations.
- Influence our players' behavior to meet business objectives, e. g., awareness, trials, engagement, and monetization.
- Establish a network of local partners who share Riot's philosophy of "Player Experience First" and who can help us deliver authentic experiences to our players.
- Define key performance indicators to set goals for and track the performance of our publishing efforts, and help your teams gain and maintain a data-informed perspective on their work.
- Champion your local communities internally and externally.
Required Qualifications:
- Bachelor's degree in marketing, business administration or a related field
- 10+ years of game publishing experience
- 5+ years of experience managing complex, multi-functional teams and organizational administration; including experience in the management of distributed teams
- 3+ years of general management experience, including experience leading business operations in at least one of the Americas countries
- Experience managing P&Ls, effectively allocating resources, and tracking financial goals and performance
- Experience balancing and prioritizing short-term solutions without losing sight of the long-term vision; when making critical decisions, you leave no variable unturned with meticulous attention to detail while understanding and staying connected to the bigger picture.
- You're able to expertly explore metrics and analyze trends to construct business cases that support initiatives and help establish best practices.
Desired Qualifications:
- 2+ years of Business Development and partnerships experience
- Ideally, you have experience and strong knowledge of business functions, game marketing, esports, business development, exceptional budgeting, finance skills, and strong leadership qualities.
- Experience launching a AAA video game, entertainment franchise, or tier-1 CPG products
Our Perks:
Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.
Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming .
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.
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