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A Player Support Associate provides front-line virtual customer service to the population of the live game. The Player Support Team diagnoses issues, troubleshoots the root cause, collaborates with developers to fix the problem, and communicates the status of our progress. Their mission is to keep the players of Destiny connected and informed.
In 2022, most Bungie employees will adopt a flexible schedule working from home part time (outside of positions identified as either 100% onsite or fully remote in CA, FL, IL, NC, OR, TX, and WA). Currently only a select range of positions are available for full-time remote work in CA, FL, IL, NC, OR, TX, and WA (please review location for details). Prospective employees located outside of CA, FL, IL, NC, OR, TX, and WA will need to establish residency in one of the states we are compliant in within 45 days of a start date. Bungie’s work from home, flexible work schedule, and remote policy is subject to change at the company’s discretion.