Contract Customer Service Representative - Overnight shift

Skillz
Las Vegas, Nevada, United States
4 days ago

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About Skillz:

Skillz is driving the future of entertainment by accelerating the convergence of sports, video games and media for a booming mobile-first audience worldwide. The company’s platform empowers mobile game developers and players with access to fun and fair competition for real prizes, shifting the paradigm to make esports accessible to anyone, anywhere.

Skillz helps developers build multi-million dollar game franchises by turning content into competitive social gaming properties for the world’s 2.6 billion gamers. The company has already worked with 20,000 game developers, leveraging its patented technology to host billions of casual esports tournaments for 30 million players worldwide.

Last year, Skillz was recognized as one of Fast Company’s Most Innovative Companies and CNBC Disruptor 50 (for the second time). In 2018, Skillz was listed as one of Forbes’ Next Billion-Dollar Startups and Entrepreneur Magazine’s 100 Brilliant Companies. In 2017, Inc. Magazine ranked Skillz the No. 1 fastest-growing private company in America.

The company is backed by leading venture capitalists, media companies, and professional sports luminaries, ranging from Liberty Global, Accomplice, Wildcat Capital, Telstra Ventures, and a founder of Great Hill Partners to the owners of the New England Patriots, Milwaukee Bucks, New York Mets, and Sacramento Kings.

Who we’re looking for:

Do you love making customers happy? Is customer satisfaction just like breathing for you? Does growing a business sound like a great way to spend your time? Do you like testing apps and playing games as part of your job? Then we want to talk to you.

The Skillz Player Support team is looking for a Support Representative to work with our users to maximize customer engagement, retention, and satisfaction. You’ll play a key role in broadening and deepening the company’s relationship with our customers. Responsibilities will include:

Requirements:

Please note that this position will start as a 12 month contract.

Due to COVID, this opening is currently remote and eligible to anyone in the Las Vegas area. Attendance in office will be required in 2021 (or when safe to do so).

Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.

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