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Consumer Insights Analyst

Wargaming Berlin is an exciting office within Wargaming that acts as a proving ground for innovative and outstanding projects. We drive results through teamwork, passion and smart data-driven decisions.

With the continuous growth of our product portfolio and emphasis on delivering the legendary games, we are currently on the lookout for an experienced Consumer Insights Analyst to join our team in Berlin. In this role you will be driving market and consumer insights research using a number of different tools and methodologies, with the opportunity to work closely with our development teams and having a direct impact on the content that goes into our games.

An ideal candidate for this position would have a few years of previous experience within the gaming industry as a Consumer Insights specialist, utilizing analytics software such as Excel.

Reports To

Consumer Insights Director

What will you do?

• Plan and conduct user research activities for multiple Wargaming products
• Support the Consumer Insights team with running complete research and usability projects using online tools such as Playtestcloud
• Support the games teams with monthly in game surveys and analysis of results
• Work closely with the BI terms to see that findings are supported with game data where applicable
• Effectively communicate research results to game teams (verbal and written reports), provide recommendations and ongoing feedback to design
• Identify research opportunities that will impact users understanding, product design and quality
• Collaborate with cross functional teams to support broader analytics and insights work that drive business impact

What are we looking for?

• 2+ years of relevant job experience working in areas of consumer research
• Experience in the interactive entertainment industry (e.g. video/mobile gaming, video/entertainment platforms), streaming industry (e.g. video, music)
• Experience running usability studies
• Excellent knowledge of quantitative and qualitative research methods
• Experience with self-moderated user research tools such as usertesting.com and playtestcloud.com is a bonus
• Excellent survey writing skills
• Strong Excel and Powerpoint skills
• Experience in data manipulation and statistical software (e.g. SPSS, SAS or any other)
• Effective written, storytelling, verbal and presentation skills;
• Willing to travel
• Passion big for gaming

What we offer:

• Joining an international team of people passionate about gaming
• Working in one of the main European hubs for mobile game development
• Startup within a company with 20 years of experience in game development
• Flexible working hours & work from home
• Unlimited leave upon manager approval
• Public transportation ticket
• Company cell phone of your choice
• Gym membership
• Snacks, drinks, and fruit in the office
• Home Internet reimbursement

About Wargaming:

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Delivering legendary games since 1998, Wargaming has grown to become one of the leaders in the free-to-play MMO gaming industry with 4500+ employees and more than 20 offices globally. Over 200 million players enjoy Wargaming’s titles across all major gaming platforms, including the massively popular World of Tanks and World of Warships.

Working in our company means always having interesting challenges and gaining valuable experience while working with top-class experts.

Take your place among our passionate and experienced team and bring out the best in yourself at Wargaming!

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