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Community Support Representative

Kongregate
Portland OR US
4 years ago
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Kongregate is a respected and profitable player in the gaming industry, leveraging years of success as a social browser-gaming platform to become an increasingly prominent publisher of high-quality mobile games. We value community and player support and the Community Support Representative will aid in continuing our strong history of customer care.

The Community Support Representative will join a team that oversees the day-to-day operation of Kongregate’s two platforms (Kongregate.com and Kartridge) and will be responsible for responding to support requests and for investigating fraud and abuse reports. This person will be expected to function somewhat independently, with weekly 1:1s and as-needed consultation regarding difficult or troublesome issues.

Our need at this time is for someone who will normally work Monday-Friday, with a few hours on weekends. The position will be located at our office in Portland, Oregon.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

RELATED COMPETENCIES

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES



This position can be filled at our Portland location. To apply, click here or use the application form below.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For San Francisco-based employment, pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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