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Community & Social Media Manager

4 years ago

At Tilting Point we combine data, technology, talent, and groundbreaking marketing to scale games to success. We are currently seeking a Community & Social Media Manager for the Marketing Team in our Barcelona office!

As the Community & Social Media Manager , you will work closely with the Marketing, Player Support, Live Ops, Creative, and Product Teams in delivering best-in-class, cutting-edge community and social media programs.

Your Future at Tilting Point

Lead community and social media strategy and execution across your allocated games
Achieve growth and engagement goals; Draw conclusions from previous social campaigns to increase performance of new ones
Measure the impact of social initiatives on game retention, engagement, and other key performance metrics
Champion and execute new community programs such as VIP, live streaming, direct in-game interactions with players
Develop and maintain strong relationships with our players; Monitor and moderate game communities and their conversations
Report player feedback and identify opportunities based on player comments; Pitch ideas and solutions to relevant teams
Build and manage Discord Servers and Subreddits
Create and schedule social media posts and track their performance
Monitor competitive activity and social media trends; Incorporate best practices in overall content strategy and recommend new campaign ideas and social media tools
Collaborate with Marketing Managers to build social brand presence and contribute to marketing plans with social campaigns
Work closely with Player Support and Development teams to action core issues and improve player sentiment

Your XP & Skills

Passionate about online communities, mobile gaming, and industry trends
Past experience with live streaming, VIP programs, and in-game player engagement is a bonus
Strong writing and interpersonal skills
General knowledge of community engagement: from social media networks (Facebook, Twitter, Instagram, Discord, Reddit, YouTube, Twitch, Snapchat, TikTok) to in-game guilds and alliances, live streaming, social influencers, and VIP relationships
Proactive approach: Keep a pulse on trends and player feedback to ensure an excellent game experience
Analytical: focused on making data-driven decisions and analyzing game impact
Familiar with social publishing & listening tools, such as Spredfast, Sprout Social, Hootsuite, etc.
Completed Bachelor’s Degree in Communications, Marketing, Psychology or another relevant field
2+ years of experience in the industry

Interested? We would love to hear from you. Just send us your resume and cover letter (both in English) below (and tell us about your passion for mobile and/or free-to-play games!)

Direct applicants only - No agencies/headhunters please. This role is not eligible for remote location or work from home at this time.

Tilting Point provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, time off, and compensation.

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