Community Manager

Ubisoft
London England gb
2 days ago

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Job Description

The ideal candidate

The Community Manager is responsible for monitoring the community channels to communicate and to engage, excite, and troubleshoot, with the ultimate goal to connect players with game developers to champion best-in-class mobile gaming experience for Hungry Shark and Future Games of London titles. Objectives include driving traffic, engagement, brand loyalty and to influence our customers to become active Hungry Shark ambassadors.

Reporting to the Community Developer and with overall responsibility for several games, the Community Manager will manage chat sessions, live events and all other online community related activity (livestreams, competitions…). Liaising with Customer Service teams to provide feedback to developers is another part of the role.

The Community Manager will be fully responsible for managing conversations on community channels, in particular Facebook, Twitter, Discord and YouTube, in close collaboration with the Marketing, and the Live-Ops team.

Responsibilities

QUALIFICATIONS

Skills and Experience

Additional Information

BENEFITS:

Company Description

Future Games of London is a Ubisoft studio that designs, develops and operates free-to-play mobile and digital console games. Founded in September 2009, FGOL create original and unique games such as the Hungry Shark series which has been enjoyed by over half a billion people worldwide.

We are a dedicated team with drive, passion and creativity, who enjoy being part of a forward thinking studio in an exciting and ever-evolving industry.

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