This job might no longer be available.

Community Manager

Job Description

Summary:

Ubisoft is looking for a Community Manager to interact with our Chinese fans and communities. The candidate must help the brand team in delivering content (write, streams, video) & activities (community workshops) across the different community channels in China. The community will also a have a specific focus on dealing with the core community members and managing Ubisoft’s StarPlayers. With a “player first” mindset, one important part of the role will consist on reporting the community mood to the local brand managers and production teams.

Qualifications

Responsibilities:

· You are a representative voice of our Chinese players in internal discussions with our brand team to make sure they are represented and play an active role in our decision-making processes.

· Define the tools/content needed to operate the animation of our community across the different channels.

· Assess the key community channels required by the game.

· You regularly engage with players at a 1:1 level, encouraging discussion and engagement to contribute towards the growth of the community.

· Recruit and manage our Star Players.

· You stay in touch with our users on a daily basis on Tieba, QQ group, ZhiHu, forums or any other medium where players come to discuss our games.

· You produce and distribute communications for keeping players up to date on changes, upcoming features, fixes, or MKT pluses points and the development roadmap.

· You follow up user ratings and reviews in stores on a daily basis.

· You present periodical reports of Community Report highlighting key recommendations to Community Development and the game dev team.

Qualifications:

· BA or above education

· At least 3 years’ experience in community management and social media experience (Weibo, WeChat, Tieba, QQ group, Zhi Hu, blogs and forums) with games, entertainment or web publishing outlet, customer service experience (any form, online preferred) is a plus.

· Passionate about games and interested in social networks and gaming communities, Ubisoft fan is a plus.

· Have an ability to communicate effectively with all levels of management.

· Enthusiastic, positive attitude, social personality and a true team player.

· Organized, detail-oriented, proactive and able to work under pressure.

· Native Chinese speaker with excellent oral and written English skills.

Additional Information

Why Ubisoft Shanghai?

Be a part of the most exciting and innovating video game company in China. Come to work in Shanghai, an amazing city renowned as “Paris of the East”.

Together with a team of multi-national professionals equipped with the cutting-edge technologies, you can be assured of an experience that is both aspirational and fulfilling.

By working in Shanghai studio, you will also be offered with an array of career development opportunities, an abundant training resources, and moreover, a stimulating and creative work environment.

If you’re looking for this kind of job opportunity, you’ll find it here at Ubisoft Shanghai.

Join us for an exciting adventure and make great games!

Contact us right now! Sha-Recruitment@ubisoft.com

Company Description

About Ubisoft Shanghai Studio:

Ubisoft opened its door in China in 1996. Today, Ubisoft Shanghai is one of the largest and most influential video game companies in this country with full creation and production capacities. There are 450+ talents working on the developing of console and mobile games, and already shipped Far Cry®, The Crew®, Just Dance®, Assassin’s Creed® and Tom Clancy’s video game series.

Shanghai studio established its expertise in Wildlife Animation, Open World and AI through the co-development with other studios in the group. In addition, the studio also plays a major role in the Publishing and APAC Network Infrastructure.