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Social Media Specialist
3 years ago
Description
Moon Active is one of the world’s fastest-growing mobile game companies, providing entertainment for millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.
We’re looking for a talented Social Media Specialist to join our growing Social Media team. As a Social Media Specialist, you’ll be responsible for creating the best end-to-end experience for our players.
Responsibilities
- Build and foster relationships with the company’s active community.
- Plan engagement strategies across several social media and online channels.
- Be responsible for the community development and engagement, including the design and execution of strategy.
- Develop a professional, positive and enthusiastic voice to be used when communicating with the online community.
- working with other departments to build campaigns. Creating awareness of in-game content
- Provide effective research audit of market potential, key barriers to growth, consumer insights, competitive reporting and other key marketing requirements.
- Be the focal point between the company and its players, responding to their requests and presenting comprehensive information regarding the products and services offered by the company.
- Sort and funnel customer issues that surface in the community to the proper place and escalation path and coordinate closely with various stakeholders.
Requirements
- Loves the social media space and has excellent knowledge of social media management tools and trends.
- English mother tongue.
- Organized, flexible and able to work with multiple stakeholders.
- Highly skilled with social media and online communications.
- Experience creating, moderating, or managing forums.
- Strong proven analytical skills
- Can-do personality, creative and committed to improve and continuously learn.
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