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Community Manager

Role: Community Manager, remote, contract

Making Fun is looking for a Community Manager to join our team and help build the future of Runestrike and other Making Fun titles. You’ll need all the spells at your command, from a positive disposition engaging with diverse players from around the world to a flair for memes. A strong familiarity with the social media spaces where gamers congregate will put you at ease as you strategize how to support and grow our games’ communities.

Ideal candidates are passionate about working in technology and games and have a deep appreciation for the personal relationships and communities that gamers form with one another. In addition, strong candidates can work efficiently and productively in a remote environment. We are building a globally diverse team of professionals and welcome applicants from all walks of life. Come make fun with us!

Responsibilities

• Engage with players daily and provide a reliable, friendly voice, whether players are delighted with a new feature or airing complaints about an out-of-balance game mechanic.
• Craft compelling and informative player-facing communications for announcements and game updates.
• Build and implement strategic community development campaigns in concert with Production.
• Foster a creative, safe, vibrant, and welcoming community for our games.
• Serve as a liaison between game developers and players.
• Identify standout members of the community and find ways to support their activity.
• Run tournaments or contests for our different titles
• Spotlight and support content creators.

Requirements

• Personal history as a gamer and a passion for games
• Excellent written and verbal communication skills
• Ability to meet deadlines and follow through with planned strategies
• Patient communicator who listens as much as they speak
• A willingness to learn new skills
• Strong familiarity with social media spaces: Instagram, Tik Tok, Reddit, Discord, Twitch, YouTube Gaming, etc.

Nice to Have

• Experience with tools such as Adobe Photoshop or Illustrator.
• Bilingual or multilingual. We have players from around the world, not to mention team members on different continents.
• Meaningful involvement in the player experience for other games. Were you a streamer for another game? Fantastic! Did you participate in beta testing with an insiders’ group for a game? Let us know! You lead a series of tournaments for a game? Excellent!
• Experience in QA and/or Customer Support. At Making Fun, we often wear a few hats, and Community Managers are on the frontline for bug reports and player support. The ability to screen those reports, do some troubleshooting in the game, and pass good information to the team is highly desirable.
• Familiarity with Jira, Google Suites, or similar software.
• Approximate availability in one of these time zones: UTC -3, UTC -5, UTC -7.

If interested, please send us your resume and a cover letter letting us know what attracts you to this role and what makes you a strong candidate for the position. Please email and include “Community Manager” in the subject line. Thank you for your interest!