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Community Manager

Kwalee is one of the world’s leading multiplatform game publishers and developers, with well over 750 million downloads worldwide for our mobile hits. Alongside this, we also have a growing PC and Console department of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe. This role would be in our PC and Console department (PCC) with responsibility for global activity.

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters for many years, our team also includes legends such as Andrew Graham (creator of the Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts. Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle. Could your idea be the next global hit?

What’s the job?

Our ideal Community Manager will plan and create a regular programme of multimedia content across all platforms. They’ll be comfortable with fundamental camera techniques and bring a charismatic and creative flair to our content.

What you tell your friends you do

“I create the multimedia content that helps Kwalee become a leading gaming brand and immerse myself in the world of mobile game developers.”

What you will really be doing

• Lead the multimedia strategy for Kwalee’s brand marketing team
• Film and photograph content and run our on-site video studio
• Host content as the face of our marketing vlogs, streams, panels, podcasts, webinars and more
• Liaise with our internal creative studio, write briefs and support external content producers
• Develop and execute social media and community management strategies to promote Kwalee’s Publishing services to mobile game developers.
• Become a recognised figure and a go-to contact for developers
• Maintain a framework of systems and processes to plan & deliver effective multimedia, social and community campaigns.
• Create regular email marketing campaigns and coaching resources to target our key audiences
• Make our development communities great places to be, where our partners can find information and ideas across a range of platforms.

How you will be doing this

• You’ll be part of an agile, multidisciplinary and creative team and work closely with them to coordinate efforts and get the best results.
• You'll think creatively and be motivated by challenges and constantly striving for the best.
• You’ll work with cutting edge technology, if you need software or hardware to get the job done efficiently, you can get it

Team

Our talented team is our signature. We have a highly creative atmosphere with more than 200 staff where you’ll have the opportunity to contribute daily to important decisions. You’ll work within an extremely experienced, passionate and diverse team, including David Darling and the creator of the Micro Machines video games.

Skills and requirements

• Previous experience in a multimedia content creation role - at all stages of planning, production and editing
• Experience executing effective social media and community management strategies
• Passion for games and knowledge of industry trends and key players
• Able to establish meaningful KPIs and metrics to monitor the performance of multimedia content and demonstrate how it enhances our business goals
• Comfortable on camera and ideally with experience as a content creator on YouTube or Twitch
• Interest in the gaming community and social media trends, the successful candidate will use this mindset to generate creative ideas
• Good understanding of new and emerging platforms, e.g. TikTok, with an enthusiastic drive to create innovative content
• Able to manage multiple projects at the same time, communicating clearly with stakeholders.
• Able to work with other functional teams in the Mobile Publishing Department, as well as with other teams within Kwalee.

We offer

• We want everyone involved in our games to share our success, that’s why we have a generous team profit sharing scheme from day 1 of employment
• In addition to a competitive salary we also offer private medical cover and life assurance

• Creative Wednesdays! (Design and make your own games every Wednesday)

• 20 days of paid holidays plus bank holidays
• Hybrid model available depending on the department and the role
• Relocation support available
• Great work-life balance with flexible working hours
• Quarterly team building days - work hard, play hard!
• Monthly employee awards
• Free snacks, fruit and drinks

Our philosophy

We firmly believe in creativity and innovation and that a fundamental requirement for a successful and happy company is having the right mix of individuals. With the right people in the right environment anything and everything is possible.

Kwalee makes games to bring people, their stories, and their interests together. As an employer, we’re dedicated to making sure that everyone can thrive within our team by welcoming and supporting people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances. With the inclusion of diverse voices in our teams, we bring plenty to the table that’s fresh, fun and exciting; it makes for a better environment and helps us to create better games for everyone! This is how we move forward as a company – because these voices are the difference that make all the difference.