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Community Manager

Craft:

Job Description:

We are looking for a Community Manager to join the King Community Team. Someone motivated, eager, player- focused, and with an outstanding level of proactivity. This role is based in Stockholm.

Your Role Within our Kingdom

· Be an ambassador for the player Community and improve the voice of our players to the rest of the company

· Coordinate with game teams and other internal departments to ensure that the Community team and players stay informed on game events

· Establish and nurture an effective feedback loop between players and studios that combines quantitative and qualitative reports

· Help ensure the Community strategy, including methods for retention, acquisition, engagement and content creation (such as competitions, badges, etc.)

· Supply to the way we serve our players and always strive for balanced, active, and self- sufficient communities

· Build excellent content for the Community. Be creative with the assets you are bringing to delight our players

· Report on Community Management significant metrics

Skills to Create Thrills

· A minimum of 1- 2 years in Community Management

· A consistent record of running and growing highly engaged communities and forums

· Proactivity and high energy to grow the role and the function within King

· Autonomy and excellent ability to build things from scratch

· Ability to work in international and remote teams

· A passion for games and entertainment

· Excellent written and verbal communication skills in English. Ability to connect with visibility and confidence to a wide variety of audiences

· Track record of exploiting and analyzing data and reports to understand the performance of the Community and initiatives implemented

· Structured, organized, with a strategic and analytical attitude

· Positivity and a can- do approach to overcome challenges and constraints

· Daring spirit and a strive to achieve outstanding results

Bonus Points

· Experience working and engaging directly with team members to raise the profile and the clarity of the function within the organization

· Experience establishing relationships and communities from scratch

· Previous experience in a customer service or a user- facing role

· Experience using Vanilla forums, Photoshop, Illustrator, Zendesk, Affogata, Looker & Google Analytics

About King