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Community Manager, WoWS Simplified Chinese
4 years ago
Job Overview
Community Manager, WOWS APAC/Simplified Chinese
What will you do?
Responsibilities include but are not limited to the following:
- Take the lead of all community activities on STEAM in Simplified Chinese
- Become the point-of-contact for WoWS STEAM Simplified Chinese community for internal and external stakeholders
- Measure, monitor, and create detailed reports on community sentiment, concerns, and suggestions as well as community engagement performance
- Drive the daily execution and growth across forum(Steam Community Hub), social networks and influencer programs, and set priorities and do what it takes to achieve the team’s strategic goals
- Work with other country’s community managers to gather input on regional and cultural differences to ensure campaigns are tailored to be impactful and appropriate regionally and locally
- Be in charge of the language’s content management such as proof reading and localization
- Act like a bridge between local and region/global
- Collaborate closely with the Product Team for cross-channel community marketing CRM campaigns and engagement plans for product launches, new feature rollouts, and events
- Research the latest trends and best practices to stay up to date on community trend
What are we looking for?
- At least 5 years in Community Management or in a customer- or user-related role
- Degree from recognisable university
What additional skills will help you stand out?
- Fluent in both English and Simplified Chinese.
- Understand local community market, trend and users’ characteristic and behaviour
- Understand the platform and the users’ journey
- Enjoy challenges to grow
- Self-initiative
About Wargaming:
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Delivering legendary games since 1998, Wargaming has grown to become one of the leaders in the free-to-play MMO gaming industry with 4500+ employees and more than 20 offices globally. Over 200 million players enjoy Wargaming’s titles across all major gaming platforms, including the massively popular World of Tanks and World of Warships.
Working in our company means always having interesting challenges and gaining valuable experience while working with top-class experts.
Take your place among our passionate and experienced team and bring out the best in yourself at Wargaming!
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