Community Manager - New IP

Sega Europe
Horsham, United Kingdom
6 days ago

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Creative Assembly is looking for an enthusiastic Community Manager to join our team, working on our exciting new FPS title.

The successful candidate will be an experienced community manager having helped develop and grow AAA gaming communities from the ground up across all platforms, with particular focus on Discord and Reddit, as well as social media, YouTube and Twitch.

This is your chance to lead in building the community for an exciting new entry in the world of FPS.

Key Responsibilities

You’ll be responsible for building and growing our game community across Discord, Reddit, YouTube, Twitch and all social media platforms.

You’ll help develop the community guidelines and strategy for each of those platforms and take the lead in implementing it. You will be the public face of the game in the community’s eyes – the person they come to with their ideas, praise and problems.

You’ll know what it takes to nurture and support a strong community of fans and advocates, including influencers. From creating engaging content through to recognising trends, sentiment, issues and hot topics. Managing how we speak to our communities about every subject and ensuring their voice is heard by reporting back regularly to the brand and development teams.

You’ll have a great understanding of how each platform works, relevant tools and tricks and all the latest developments. And you’ll have one eye on the platforms of the future and what our competitors are up to.

Above all, you’ll remain calm in the face of a crisis, able to recognise a potential problem before it happens and think on your feet when the situation calls for it.

Working closely with the Global Content Manager, Lead Video Creative and Social Media Manager, you’ll develop and maintain strong working relationships with internal stakeholders, platform contacts and most importantly – our community.

Knowledge, Skill and Experience

Essential
Desirable
Opening Date: 26th May 2020Salary: Competitive plus BenefitsClosing Date: 23rd June 2020 Location: Horsham, West Sussex We offer a fully bespoke funded relocation package for you and your dependants and you’ll be supported through the process with our dedicated Relocation Specialist. We also have an excellent range of benefits to support your work life balance, including:
We are Creative Assembly

We gather the greatest talent out there, coming together to craft authentic and detailed experiences of the highest quality.

We focus on our strengths and embrace our uniqueness, collaborating across teams and giving everyone the trust and respect to be masters of their craft.

Our values form the foundation of our culture and ethos:Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.

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