Community Manager (Japan) - Dead by Daylight

Behaviour Interactive
Montreal | Montréal
5 days ago

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The community manager is responsible for building great communication and engaging with the Dead by Daylight online community. The CM role is to inform, engage and build a strong community, while acting as one of the primary advocates for player feedback within the larger team. We are looking for a great, social media savvy Community Manager to join our team and contribute to building and elevating our Japanese-speaking community!

|In this role you will:

Work alongside the Regional Lead Community Manager and a great team of Community Managers to generate ideas for social content to drive engagement & inform the Japanese Community;

Act as the advocate for a collaborative and player-centric culture across teams;

Contribute to the player experience strategy of the game in collaboration with the broader Dead by Daylight team;

Create content calendars that target varied player types as part of a larger content and engagement strategy;

Prepare the assets for communications;

Write and translate engaging copy for use on relevant social media platforms;

Operate the social media & community channels – with focus on Twitter;

Engage with players to build relationships with the community and encourage positive and constructive engagement;

Help organize and participate in real life Community events;

Send community sentiment & feedback reports;

Help plan and drive social activity around contests, challenges, fan content and more;

Monitor the growth and success of the community and of social media platforms;

Liaising with internal stakeholders to relay player feedback insights gained from online conversations within the community.

|What we’re looking for:

Possess excellent written and spoken communication skills (English and Japanese);

Communications within the team are conducted in English, so the candidate is required to be able to understand, speak and write in English;

A minimum of 2 years of experience in community management and social media content planning OR any other media management related experience, preferably for a gaming or entertainment company;

A strong collaborative personality;

Attention to detail, proactivity, creativity, and ability to multitask;

Knowledge of trends and current communication strategies on social media – with focus on Twitter;

A love for video games, bonus points for online multiplayer and/or horror;

Bonus Points: Experience with creating basic assets for social media. (Images / Animated gifs / extra bonus points for Video);

Bonus Points: Include your favorite meme in your application.

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