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Community Intern

Pixelberry Studios is a top mobile games developer, creating fun and engaging games with heart for over nine years. We’re a division of Nexon, one of the Top 10 largest gaming companies in the world. Our studio is 3-for-3 launching games into the App Store's Top 25 Grossing chart. Our market-leading, award-winning mobile game, Choices: Stories You Play, broke into the Top 5 in the App Store. Our vision for success is based around innovative game design, diversity, and putting our players first!

We've seen firsthand the positive impact that games can make. Because of that, we leverage our commercial success to make a real difference: we have partnered with numerous non-profits, saved actual lives with our games, and donated hundreds of thousands of dollars to charities. Players love our games’ focus on racial, gender, sexual, and identity diversity while holding us accountable when they expect more.

Some of us at Pixelberry have worked together for over 10 years through multiple companies. As a result, we strive to create long-term relationships that help sustain our success. We continue to add new individuals who aren’t just searching for another stepping stone but a place to put down roots and actively make a difference. We love what we do and are looking for passionate, like-minded people who want to grow, learn, and make a difference together.

SUMMARY OF POSITION

Do you have a desire for work-life balance and a passion for social media? Join Pixelberry Studios and our Community Team! We're looking for a skilled Associate Community Manager Intern to help boost Pixelberry's brand across various platforms in innovative ways while supporting a growing player community. This is a full time internship position and will support our Social Media and Community Management Lead.

By the end of this twelve-week internship program, you will leave with a social media and marketing portfolio that will demonstrate your hard work, lessons, and learnings throughout the span of your internship at Pixelberry.

Please note this is for current students (College/University or Graduate program) or recent grads from the last few months.

Our headquarters are in Los Altos, CA but we can accommodate a remote work environment for a candidate from the following states: California, Colorado, Florida, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, Oregon, South Dakota, Texas, and Washington.

Currently, all Pixelberry staff work remotely with the option to work in-office, if desired.

RESPONSIBILITIES

You'd work with our Community Manager Team Lead and team to foster a positive and engaged player community, with a focus on our game, StoryLoom. The ability to adapt and learn new skills is a must. We're looking for a team player who is also confident in balancing their independent tasks. Some of your responsibilities will include:

• Shadowing and supporting the Community Lead in overseeing and implementing social media postings and strategies
• Composing written and engaging content using Asana, Photoshop, and Sprout to plan, create, and post on social media (Facebook, Instagram, Twitter, TikTok, YouTube, Discord, Twitch, and more)
• Communicating between Community Management, writers, and other studio teams
• Assisting the Support Team on social media platforms

REQUIREMENTS

Our ideal candidate will approach social media with both a fun, professional, and creative eye, all while staying on top of current pop culture and online trends. This internship position involves social media strategizing, writing, customer service, and graphic design work. In addition, candidates should be able to readily receive feedback, promote communication between teams, and quickly assess social media landscapes.

• Marketing major
• Must be an incoming junior in college or graduating senior
• Experience in customer service
• Experience planning and creating online content (blogs, social media, and other public-facing content)
• Proficient in utilizing social media platforms (Facebook, Twitter, Instagram, Twitch, YouTube, TikTok, Discord) to maximize engagement and reach
• Strong sense of social media platform cultures
• Experience in Photoshop, Google Docs, and Excel
• Excellent writing, editing, and communication skills
• Attention to detail
• Ability to handle sensitive situations
• Strong organizational skills

POSITIVES

• Takes initiative with individual assignments and works well with small and large teams
• Basic experience in graphic design, video editing, animations, and other forms of content creation
• Experience with community moderation in an online environment
• Experience with online or offline event planning
• Knowledge of and passion for the gaming industry, specifically mobile games, and or online book communities

MATERIALS REQUESTED

1. A cover letter indicating why you're interested in the position.
2. A current resume highlighting educational background and relevant work experience.
3. We'd love to see your work! Send us a link to your social media portfolio, including professional accounts and individual content samples demonstrating your social media and community management skills. Go ahead and brag!

Candidates without the above materials will not be considered.

We encourage you to download and play Choices: Stories You Play (available on iOS and Android) and to check out StoryLoom.com to get a feel for the type of work our studio does.

BENEFITS & PERKS

• High level of autonomy and freedom
• Rich & flexible health, disability, and employee assistance offerings to meet the needs of a diverse workforce
• For local employees that elect to work in-studio, a relaxed office environment with free food and snacks
• Virtual escape rooms, video game nights, trivia parties, and other team-building activities throughout the year!

HOW THIS JOB IS DIFFERENT

• Learn about the business side of mobile games. Our team is very good at what we do.
• Good work/life balance. We are family-friendly and look at things in the long term.
• That warm fuzzy feeling that you’re not just making a difference at a company, but in the lives of people all over the world.

Pixelberry Studios values a diverse workplace and strongly encourages women, Black/BIPOC, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Pixelberry is also an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Compensation Description for Pay Transparency (hourly)

The base salary range for this position in the selected city is $22/hour.

Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. Where an individual’s pay falls within the range is determined by factors including, but not limited to, location, job-related skills, experience, and relevant education or training.

In some cases, compensation may fall outside of this range depending on factors, including a candidate’s qualifications, skills, competencies, experience, and location. Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work.