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Community Developer, [Tom Clancy's The Division 2]
3 years ago
Job Description
We are looking for a Community Developer to join us in leading the community strategy for Tom Clancy's The Division 2. As a Community Developer you will provide a strong connection between the gaming community and various internal Ubisoft teams (i.e PR, Business and Development, Customer Support), managing key aspects of communication and working to improve and expand the game experience.
This is a permanent position based in Malmö, Sweden, and requires working onsite. We kindly ask you to apply with your CV and message to the hiring manager / cover letter in English. Applications will be reviewed whilst the job ad is posted.
Responsibilities
- Building and executing strategies that foster and grow the community around the franchise, in collaboration with the brand, development and operations team.
- Developing and maintaining processes and channels to relay needs and opinions expressed by the community, supported with the collaboration with other player experience experts.
- Working in close collaboration with the Community Managers to ensure the successful deployment of engagement and communication strategies, as well as supporting them in their interactions with the player-base. Setting the editorial line for community-centric communication, and coordinate the production of all written community content, such as articles and patch notes.
- Coordinating the production of community assets - in collaboration with the studio content team and development teams - such as static and video assets.
- Establishing performance indicators to regularly evaluate the results and performance of your content and activations.
- Helping to coordinate studio events, such as player workshops or community events.
- Being a spokesperson for the development team to the community.
- International travels required.
Qualifications
You as a person
You are passionate about game community and knows the platforms commonly used by players (Discord, Reddit, Twitch etc). You have great communication skills in English and are comfortable in being in front of the camera. You have great organizational skills and are comfortable with defining priorities. You enjoy working and collaboration in an international environment with a global focus where you manage to build strong relationships. In addition, we’re looking for someone aligned with our core values with the following skills and experience:
- Degree in Communication, Marketing, Digital Marketing, or equivalent.
- Professional experience managing online communities and developing strategic plans preferably in the video game industry
- Great project coordination skills and are familiar with collaborative tools (i.e Smartsheet, Google Docs, etc.).
It’s considered a bonus if you have experience of any of the following areas :
- Digital marketing and creation of livestreams,podcasts, visual assets or videos.
- Managing fan sites, communities or official forums.
- An interest for Live Games and its community
Additional Information
Good to know
We aim to build a team that continuously pushes the boundaries of what’s possible in game development, and because we love to learn and grow from the people around us, we might ask you to complete a practical test as a part of the recruitment process.
We look forward to receiving your application and learning more about you.Meanwhile, please check out the videos posted below and our employee perks here, to gain greater insight into life at Massive.
Longing to be part of a fun, creative, and passionate workplace? We can offer you this and more in an open and friendly environment where you will work with some of the best craftsmen in the industry.
Massive Entertainment is a premier producer of games and interactive entertainment for the global market. The studio is located in Malmö, Sweden, and fully owned by Ubisoft Entertainment, the world’s third-largest independent video game publisher. We're more than 650 people from 50+ different countries working together to produce major titles such as World in Conflict, Far Cry 3, Tom Clancy’s The Division, and our latest Avatar Project.
We value diversity at Massive and promote a family-friendly culture and a gender-balanced work environment, where equal opportunities play a meaningful role in the day-to-day operations of our studio.
Ubisoft is committed to enriching players’ lives with original & memorable entertainment experiences. We build worlds that are a playground for the imagination, offering moments of surprise, fun, and adventure as well as opportunities for learning and self-discovery.
At Ubisoft, you’ll grow and collaborate with highly talented teams from around the world. Our massively friendly work environment will inspire you to go above and beyond to create experiences and brands people will fall in love with.
All your information will be kept confidential according to EEO guidelines.
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