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Community Developer (M/W/NB)

Job Description

The Community Developer will lead the community strategy for Riders Republic, building connections between the community and the games' development team, developing a multi-channel strategy, creating the right messages and assets for our audience. You will also work with several of our services at an international level, including the teams handling PR, Events, Business and Development, to make sure the concerns of the community are voiced for all aspects related to marketing and game development. You will join another Community Developer and you will report to the Community Development Group Manager and will.

More specifically, you will be tasked with the following:

• Defining and deploying the community marketing strategy in collaboration with Riders Republic Brand Director and Live Producer team.
• Explaining and evangelizing on the Community strategy to the Studio Marketing and WW Operational Marketing teams
• Creating the editorial line directed at the community
• Ensuring the production of community assets - in collaboration with the development teams - such as videos, articles, livestreams, interviews, etc.
• Co-ordinating events involving the Studio: fan visits, live chats with the dev team, tournaments…
• Being the spokesperson for the community and key speaker during events
• Co-ordinating communication between the various services implicated in your actions / plans / assets (PR, Brand, Studio…)
• Working with other customer-focused teams (CS, Community Engagement, etc.) to support providing a quality player/consumer experience
• Working with Community Managers assigned to your game to ensure successful deployment of your strategy’s tactics, as well as supporting them in their conversations with the community
• Setting up performance indicators in order to evaluate results and return on investment for actions aimed at the community (regular measuring of ROI)
• Managing post-launch communication in collaboration with the Brand Managers and Live Producer: defining and applying the post-launch plans (in-game activities, update contents, game status, activations,…)
• Establishing reports with community feedback for internal use, in order to improve the quality of the game
• Continually passing on needs expressed by the community to the development team and Marketing department
• Handling crisis management
• Understand and adapt to changes in policy, exploring new ways to deliver campaign

Qualifications

• You know how to communicate effectively with different levels of management (you are at ease when presenting your work / plans to top management)
• You have excellent interpersonal and communication skills;
• You are able to think globally and strategically;
• You know how to multitask and define priorities;
• You have excellent knowledge of social media platforms (Discord, Reddit, Facebook, Twitter, etc.)
• You have a passion for videogames
• You speak English & French fluently.
• Any exposure to AAA games, live games and/or sizeable gaming communities is a real asset

Additional Information

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, and age or disability status.

Company Description

Ubisoft’s 20,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us Create the unknown.