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Community Developer (F/H/NB) - Owlient

Job Description

Reporting to the studio's Live Ops team, your role as a Community Developer will be to lead and strengthen the community of a live game: Howrse. As the main contact for our players, you will help them discover the game's new features. You will also be responsible for analyzing and synthesizing their feedback and transmitting it to the production teams. Finally, you are in a continuous improvement process thanks to the analysis of your actions.

In this role your missions will be as follow:

• Design and execute creative communication plans to acquire, engage and unite the community across various communication channels in and out of games;
• Identify, track and analyze KPIs to evaluate the performance of communication plans and the ROI of actions towards the community;
• Create innovative content to match communication plans (visuals, videos, etc.);
• Design and deploy community management features in games;
• Animate and moderate the various social networks of the game to increase the engagement and development of the community;
• Identify community ambassadors and highlight player content.

Qualifications

• With a degree in communications, you have experience managing or working with online communities, as well as an in-depth knowledge of all aspects of social networks (Facebook, Instagram, Twitter, Discord, etc.);
• You have strong writing skills, in both French and English, and the ability to adapt your tone to different situations, channels and campaigns;
• At ease with teamwork, you have very good interpersonal skills that will allow you to interact effectively with different stakeholders internally and externally. You also have a strong sense of customer service in order to satisfy the requests of our players;
• You have a good knowledge of the Adobe suite: Photoshop, Indesign, Premiere Pro, After Effects, ...;
• Ideally, you have an interest in video games. A passion for the equestrian world is a real plus!

Additional Information

Benefits:
Lunch voucher, 50% reimbursement of transportation fee, 4 free videogames a year, price reduction on concerts and shows, and even more!

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status. All information will be treated as confidential in accordance with the Employment Equity Act .

Company Description

Ubisoft’s 20,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Founded in 2005, Owlient is a Ubisoft production studio that has become an expert in F2P community games through its Howrse brand. The successful browser game now has over half a million active players per month in 25 different countries.

If you are passionate about video games and want to evolve in a relaxed and dynamic environment, come and try the adventure with us!