This job might no longer be available.

Community Developer Engagement (M/NB/W)

Job Description

Ubisoft, a global leader in the video games and entertainment software industry, is currently seeking a full-time Community Developer, Engagement professional reporting to the Community Management Team. Ubisoft’s Community Management Team is responsible for managing relationships and communications with our player communities around the world. We accomplish this task by creating multi-channel campaigns that produce engaging content to grow and retain our community members.

The Community Developer, Engagement will partner directly with our Community Teams and publishing partners to architect and execute digital campaigns for our products & brands. They will refine global plans by leveraging best-practices for identifying channel and content strategies, driving compelling engagement, and using performance insights to ultimately deliver our community objectives.

Working in conjunction with our listening and content teams, the Community Developer, Engagement will be instrumental in optimizing our engagement at a regular weekly basis. They’ll have editorial oversight to deliver success on short and long-term activations, from brief through publication

WHAT YOU'LL DO

• Advise on global community engagement plans and campaigns from strategy to execution by partnering with key stakeholders and connecting multiple plans into cohesive multi-channel stories
• Collaborate with Community Developers on defining a Channel Strategy for each franchise in each portfolio, including which channels to be on, what to post, and the frequency to post on them
• Provide editorial oversight for our global content engagement with industry best-practices, for short and long-term activations, from brief to publication
• Bring Community Engagement Plans to the next level by integrating industry-leading campaign ideas and finding new opportunities for Ubisoft to celebrate its games with its fans
• Gather relevant content insights, audience breakdowns, locale performance, and other community related data to proactively establish and continuously pursue KPIs and increased performance of activations and content
• Offer ongoing insights throughout our campaign planning and execution through opportunities including but not limited to post-mortems, competitive analyses, ad hoc reports, etc.
• Utilize platform and audience data for our distinctive brands, to continually optimize how we can successfully engage our communities.
• Partner with content and insight teams (such as Communications, CRM, BPM, Social Media, Gameplan, etc.) to provide strategic expertise and grow a shared knowledge pool
• Align the team’s priorities with the Ubisoft business, ensuring the level of support (including agency support) for each title matches up with the expectations set by department leadership
• Increase the Ubisoft Community Team's visibility by ensuring that our tools and usage are up to date - refining our social listening tools, content management, and shared calendars

Qualifications

• Demonstrated experience in Community Development, Community Marketing, Program Management, or other relevant Community Management experience
• Strong cross-functional skills to understand and work with partners such as Brand Marketing, Content Marketing, Communications, CRM and more
• Proven success with developing and executing large-scale content strategies and activations
• Expertise in developing and using data to determine KPIs for driving performance with partners on a regular basis
• Extensive knowledge of social media platforms (Meta, Twitter, YouTube, TikTok, Twitch, etc.)
• Experience working in a demanding Production environment, with multiple deadlines, objectives, and stakeholders.
• Experience launching a AAA title is a strong plus.
• Experience in social media marketing is a strong plus.
• Experience with digital asset creation (video, photo, podcasts, etc.) a plus.
• Experience with project management and project management tools a plus

Additional Information

This position is based in Saint-Mandé (Métro St Mandé - line 1 / RER Chateau De Vincennes - line A)

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.

Company Description

Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.