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Community Developer [Anno] (f/m/d)
3 years ago
Job Description
As our new Community Developer you will report to the Community Development Group Manager and be in charge of establishing a strong link between the community of ANNO players and the game's development team, as well as creating the right messages destined for the community, guaranteeing the development of necessary assets and doing whatever is required to improve the overall game experience. Please note that excellent command of both English and German is required to engage with our community.
You will also work with several of our services at an international level, including the teams handling PR, Events, Business and Development, to make sure the concerns of the community are voiced for all aspects related to marketing and game development.
You will be physically integrated with the dev team in charge of production of the game at Ubisoft Mainz, participating in devising the editorial strategy and creating community assets.
More specifically, you will be tasked with the following:
- Defining and deploying the community marketing strategy for the ANNO brand in collaboration with the game's Brand Director and Live Producer
- Explaining and evangelizing on the strategy to the Studio Marketing and WW Operational Marketing teams
- Creating the editorial line directed at the community
- Reinforcing the various marketing activities, in collaboration with the international teams
- Ensuring the production of community assets - in collaboration with the development teams - such as videos, articles, livestreams, interviews, etc.
- Being the spokesperson for the ANNO community and key speaker during events
- Setting up performance indicators in order to evaluate results and return on investment for actions aimed at the community (regular measuring of ROI)
- Co-ordinating communication between the various services implicated in your actions / plans / assets (PR, Brand, Studio…)
- Accompanying the subsidiaries in the EMEA (Europe, Middle East, Asia) and NCSA (North, Central and South America) zones during deployment of the community strategy
- Managing post-launch communication in collaboration with the Brand Managers and Live Producer: defining and applying the post-launch plans (in-game activities, update contents, game status, activations,…)
- Successfully developing and managing the test phases (betas), and establishing reports with community feedback for internal use, in order to improve the quality of the final product
- Continually passing on needs expressed by the community to the development team and Marketing department
- Co-ordinating events involving the Studio: fan visits, live chats with the dev team, tournaments
- Handling crisis management
Qualifications
Experience:
- Degree in Marketing, Digital Marketing, Communication or similar
- Minimum 3 years of relevant experience
- Experience in digital marketing with digital creation (videos, photos, articles, livestreams, podcasts, etc.) would be a big advantage
- Experience managing fan sites or official forums is a plus
Skills and knowledge:
- You have a passion for videogames
- You are fluent in both English & German
- You know how to effectively communicate with different levels of management (you are at ease when presenting your work / plans to top management)
- You have excellent interpersonal and communication skills
- You know how to think globally and strategically
- You know how to multitask and define priorities
- You have excellent knowledge of social media platforms (Discord, Reddit, Facebook, Twitter, etc.)
- You feel at home on stage or in front of a camera
Additional Information
Your benefits:
- Flexible working hours
- External training, education in our in-house guilds and knowledge sharing with other teams
- Fresh fruits, discounted gym membership, corporate benefits and support for child care
- Free bike rental or lease your own bike
- Working in an innovative and international company
We offer a highly motivating challenge for team players interested in showing personal initiative in an innovative and international company. If you are passionate about video games and would like to join an industry leader - please apply via our career portal. The application should include your resume, a cover letter including your earliest starting date, and why you would like to join us.
For further information, please check https://mainz.ubisoft.com/en/
Company Description
About Ubisoft Mainz
The teams at Ubisoft Mainz are engineering some of Ubisoft’s biggest blockbusters. Operating from a historic city in the heart of Germany, the studio develops games pushing the limits of the genre like the acclaimed Anno 1800 and lends decades of expertise to AAA co-development projects like Tom Clancy’s Rainbow Six Siege and the upcoming Beyond Good And Evil 2. More information at mainz.ubisoft.com.
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