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Client Partner (Business Development)

As Client Partner, you will be responsible for leading Ustwo’s business development in Japan in close collaboration with the studio team, creating and managing industry-wide relationships, overseeing our pipeline of opportunities, and participating in program delivery.

Day to day, you’ll be proactively managing client relationships, meeting and engaging with the product, design, technology and larger business community in Japan and beyond. You’ll be instrumental in crafting well-considered responses to the needs of the brands, businesses, and product teams who want to engage us, ultimately helping them understand how ustwo can support them to deliver a vision.

Everyday Responsibilities:

• Build a profile for ustwo as a digital change agent in the Japanese market by forging introductions to prospective clients, attending networking events and creating and leveraging opportunities to build awareness of ustwo.
• Enable commercial growth by identifying market opportunities and working with the studio team to develop content and contacts to seize them
• Proactively engage with prospective clients and nurture existing relationships.
• Partner closely with the client to understand the client objectives in order to drive them forward and deliver value.
• Participate in active programs to make sure that our work meets our client’s objectives and we are setup for a long term relationship
• Focus on converting new business opportunities into active work for the studio.
• Plan, develop and lead initiatives that support sales goals.
• Compile responses and proposals (document or presentation based) to briefs and RFPs.
• Manage our CRM and various tools, and contribute to forecasting as part of the wider team.
• Support internal content generation and business development programmes for relevant target industries.

Who we are looking for (Expectations)

An individual who will effortlessly uphold, maintain, encourage and live the ustwo Values in all your day to day work, behaviours and actions.

• Always find ways to Raise the Bar by being someone who understands that good enough doesn’t cut it.
• Collaborative and transparent. You're a team player who understands it’s important to Learn Together.
• Never afraid to speak your mind, and are clear when you do. You will Be Human with this voice though and will ensure that your comments are always fair and considered.
• Naturally motivated and self-driven. Your curiosity cannot be quelled, and you will Use the Freedom of this role to never stop learning and take initiative to change and improve things.
• Someone who thrives on accuracy and attention to detail.
• Someone with gravitas and influence to deal with senior stakeholders within ustwo.
• Someone who challenges the way things are done and looks for better solutions.
• Able to deliver to their deadlines.
• Bring energy, passion and optimism to your role and you will ensure that you and those around you Enjoy the Journey.

Key qualifications

• A deep understanding of the Japanese market for design and technology services
• Proficient in both Japanese and English
• A love of seeking out new relationships and new business opportunities and a demonstrated ability to convert these leads into billable work.
• Strong passion for tech, digital design, and the product design industry.
• Proactivity and self-initiation.
• Strong interpersonal skills – you’re comfortable working alongside technical directors, salespeople, designers, and CEOs alike.
• A desire to be part of a growing and collaborative team.
• A passion for what we’re building and the services we provide for our customers.
• A love of solving big business challenges.
• The ability to navigate the financial aspects of client work and projects. You know your way around a spreadsheet and thrive on the data and detail.
• Fluency in crafting business cases that help clients understand what value can be gained, in addition to modeling out how they will expect to see a return on their investment.
• Experience working in an agency or consulting environment.

DIVERSITY

We have a warm and welcoming culture. We are a transparent company and work hard to distribute leadership across the studio. We are an equal opportunity employer and very much value diversity and inclusion. We believe diverse teams help us make better products and we actively hire for cultural growth. We seek people of all ages, race, genders, sexual orientation, religious beliefs, stories, cognitive capabilities and backgrounds.