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Chinese speaking Customer Support Project Manager - Video Games

Keyword Studios
Saint Petersburg Saint Petersburg Russia
2 years ago
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Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry! Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services to online payment and virtual goods providers.

We are looking for an experienced Chinese speaking Project Manager that can cover Asian business hours to manage the hand off and delivery of multiple projects of different sizes, simultaneously and will be responsible for Clients, Team Leads and Agents. Our Player Support Project Manager will also track and manage projects budget and operational profitability and ensure timely and accurate billing as well as proactively manage changes in projects scope, identify potential risks, and devise contingency plans.

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