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Cheat Operations Supervisor
1 year ago
At Rockstar Games, we create world-class entertainment experiences.
A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.
Rockstar India is looking for a passionate and talented Cheat Operations Supervisor to join the team to help develop and support our titles.
This is a full-time permanent position based out of Rockstar’s unique game development studio in Bangalore.
WHAT WE DO
- This role involves managing a growing team of analysts tasked with securing the integrity and experience of our online titles. This team is a vital component of our efforts to deal with complex cheat-related issues daily.
RESPONSIBILITIES
- Manage the day to day operations of the Cheat Operations team.
- Ensure efficient and quality execution of established operations processes.
- Maintain and develop Cheat Operations procedures and policies.
- Drive efforts to establish operational KPIs.
- Provide leadership and guidance in the professional growth of team members.
- Assist in responding to emergency situations and security incidents.
- Develop solutions for process automation wherever possible.
QUALIFICATIONS
- Bachelor’s Degree in Computer Science, Information Technology Management, or related field; industry certifications preferred (CEH, GCED, GCIH, CISA, etc.).
- 7+ years of experience in a security operations or threat/vulnerability management role.
- 3+ years of experience managing a security team.
- Ability to communicate clearly both verbally and written.
- Familiarity with modern online gaming and cheating.
- Availability to work flexible hours, rotating shifts as necessary, working weekends, off hours and holidays.
SKILLS
- Ability to conduct professional development planning with individual contributors and provide guidance.
- High level of logical comprehension and intuitive understanding of complex issues.
- Ability to absorb extremely complex information in limited timeframes.
- Strong interpersonal skills.
- High level of self-motivation.
PLUSES
Please note that these are desirable skills and are not required to apply for the position.
- Hands-on experience with Splunk, Tableau, Cisco Meraki, Impala systems.
- Knowledge of both relational and non-relational databases.
- Knowledge of client-server and peer-to-peer gaming architectures.
- Familiarity with different types and styles of online gaming cheating.
- Knowledge of threat intelligence concepts and reporting.
- Experience with fraud investigations and anti-fraud operations.
HOW TO APPLY
Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.
Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.
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