Channel Optimization Manager

Sony Playstation
San Mateo, California, United States
8 days ago

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

CRO Channel Optimization Manager
Location:San Mateo, CA

The team:

The CRO Channel Optimization vertical is responsible for delivering best-in-class customer experiences, increasing interactions, and enhancing incremental conversion across content offerings (game and service). This is a pivotal role in a small but growing team to help that will drive store improvements based on customer browsing and purchasing behavior.

The role:

Reporting to the Channel Optimization Director, this role will help lead changes to eliminate customer friction points by being an integral part of the PS Store funnel enhancement process and driving omni-channel initiatives to provide a smooth digital customer journey. Success in this position requires being a self-starter and putting customers at the core of everything we do while staying commercially minded to drive positive value and maintain operational efficiency. As a team lead, responsibilities will evolve as the team expands.

Principal Duties and Responsibilities:

Seamless shopping experience

Drive new capabilities



Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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