Certification Lead

About the company

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com.

About the role

The Certification Lead oversees mobile app certification testing, ensuring compliance with App Store and Play Store guidelines by writing, editing, and executing test cases. They manage bug databases, maintaining high-quality documentation, and conduct thorough bug finding and reviewing. Additionally, they mentor Cert Testers, prepare progress reports for stakeholders, and act as a liaison to escalate critical issues and align project teams with certification standards and milestones.

Key Responsibilities:

• Oversee certification testing for mobile applications, ensuring adherence to App Store and Play Store guidelines.
• Write, edit, and execute test cases to validate app compliance with required standards and guidelines.
• Manage bug databases, ensuring accurate logging, tracking, and resolution of issues.
• Conduct thorough bug finding, writing, and reviewing, maintaining high standards for issue documentation.
• Train and mentor Cert Testers, ensuring team members are aligned with best practices in certification testing.
• Prepare status reports and end-of-project reports to communicate progress and outcomes to stakeholders.
• Escalate critical issues affecting project timelines or quality to internal management and/or clients as needed.
• Act as a liaison between project teams and clients to ensure alignment on certification standards and project milestones.

Requirements

• Must have 3+ years of experience in certification testing.
• Strong written and verbal communication skills
• Strong knowledge on bug database and test cases execution
• Must have experience in writing and editing test cases.

What we offer:

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Learn as you work and be part of something real that changes the face of gaming - forever.
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Working Condition:

• On-Site in our Studio in Braga, Portugal
• 8:00 to 17:00, Mondays through Fridays

ALL APPLICATION MUST BE SENT IN ENGLISH

For more career opportunities, visit our career page: https://www.ptw.com/careers