CRM Project Team Lead

Description

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.

We are looking for a skilled and experienced CRM Project Team Lead to join our rapidly growing CRM department. As a CRM Project Team Lead, you will translate business needs into technical requirements, create work processes, and implement technological systems that will affect the experience of millions of players.

Responsibilities

• Lead and manage a high-performing business unit and time-sensitive strategic projects from start to finish.
• Identify opportunities to increase efficiency, quality and productivity within the context of the overall department's strategy.
• Collaborate with business stakeholders and external vendors to define, analyze, research, and document business requirements and workflows.
• Translate business needs into technical requirements to improve the department's processes, and defining processes with an external implementer.
• Implement new systems, build specifications and create cross-system processes.
• Provide guidance, support, coordination and follow-up on customers' questions and requests, and solve issues within business applications.

Requirements

• 3+ years of experience as Business Operations/Project Manager in high-tech.
• Proven experience in leading end-to-end crossed teams projects.
• Proven experience in planning complex projects in a dynamic environment.
• Strong interpersonal skills with excellent written and verbal communication skills.
• Problem solver with the ability to articulate program issues and drive to resolution.
• Solid organizational skills including attention to detail and ability to multitask.
• Excellent written and verbal communication skills in Hebrew and English.

Advantages

Benefits