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CRM Manager M/F

Voodoo is a Tech company that creates and publishes hyper-casual and casual mobile games for a wide audience. It is the worldwide leader in the mobile game market through snackable, innovative and creative content combining data and new technologies.

The company raised $200M in 2018 and we have been certified a Great Place to Work France 2020. More recently, Tencent has become a minority stakeholder in Voodoo, with a role in framing our strategy to dominate the Asia Pacific region.

#1 worldwide in mobile game downloads, and regularly at the top of the App Store rankings, our games have about 300 million monthly active users and more than 4.4 billion downloads since our creation. Voodoo is one of the most impressive examples of hypergrowth in the ecosystem, having multiplied its turnover by 5 over the past few years.

With more than 300 employees around the world, we are hereby inviting you to join an ambitious, innovative and international company!

We recruit passionate and creative profiles, who combine data and new technologies to disrupt the mobile market. Driven by a test-and-learn culture, we welcome wonderfully talented people wishing to undertake and manage unique, ambitious and challenging projects.

Before applying, you need to know that the company’s Culture is very important to us. Our employees evolve within an environment designed to be a centre for fulfillment. Daily life at Voodoo is characterised by numerous events throughout the year that allow you to feel fully integrated into the team and get involved in creative and innovative projects. Among them: onboarding programs, our annual global summit, other company-wide events, hackathons, game jams, wellness events and more.

We are looking for a CRM Manager who will be in charge of all the player communications over the Voodoo Casual Games portfolio. In this role, you will be in charge of our dearest asset of all – our players! You will get the opportunity to help shape games for generations to come!

You will get to design this new directive from scratch including the operational system, methodologies, staffing and more.

- Develop the communication strategy of every game, including daily promotions and special events over the different channels – emails, push notifications and communities. For these, you will work closely with the creative team to reach the desired result.

- Design the strategy that leverages all product features and marketing tools to engage players.

- You will own the operational launch of the campaign, monitoring its results and analyzing it, all while working closely with the product and data team.

- Create survey routines to answer different business questions.

- Oversee the customer support function and methodologies.

- Manage marketing automation efforts and processes, proactively researching, testing and implementing the latest best practices, strategies, and industry standards

By joining this team, you will have a strong impact on the business and a unique opportunity to reach hundreds of millions of users with your insights and recommendations.

Based on our principles and values, you will have the chance to work with a variety of experts: product managers, monetization managers, data analysts...and still more!

We harness data and creativity through innovation on the Voodoo gaming portfolio. We gain better understanding of our player base in order to keep on offering the best entertainment value out there!

We bring new ideas to life and develop existing concepts to enrich our already diversified gaming portfolio. We make our games even more fun, engaging, long-lasting and entertaining! Pair that with top-of-the-line A/B testing capabilities and you've got yourself a great environment for learning and developing Casual and Hyper Casual games. Join us and be part of a small, international and passionate team!

- 3+ years of experience as Brand Manager, Marketing Manager, CRM or Product Marketing (ideally in the online industry)

- Experience working with cross-functional teams, preferably managerial

- Great communicator and problem-solver, ability to learn and operate multiple applications

- Outstanding time management skills, ability to keep calm under stress

- Ability to generate, manipulate and read data and transform it to actionable insights

- Mother-Tongue level English written/verbal communication skills

- Familiarity with CRM tools

- Familiarity with American culture – an asset

- Experience with email marketing – an asset

Competitive salary (of course) ⧫ Bonus ⧫ Free shares ⧫ Remote days⧫ Lunch card ⧫ Wellness activities ⧫ Hackathon ⧫ Seminars ⧫ Global Summit

The salary will depend on the experience and skills a candidate brings to the position. The Voodoo Career Path is available for all employees, with management and expert tracks outlining the transparent salary ranges available to all our employees.

Our recruitment process typically includes a call with our recruitment team, as well as interviews with your future manager and team members focusing on job fit. We will focus on your soft skills through values fit interview that will determine if your values are compatible with ours. Our CEO is very much involved in the recruitment process, that is why on occasion he will also meet candidates as a last step. Lastly, our test and case studies culture is an integral part of the recruitment process and will feature at some point in your process.