CMS Implementation & Training Specialist, CXS

Aristocrat
Las Vegas Nevada 89135 United States of America
3 days ago
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Job Posting Title

CMS Implementation & Training Specialist, CXS

Summary

• We’re looking for experienced mobile configuration and support person with strong troubleshooting ability, analytical skills, training ability and excellent customer relation skills.
• You will be a member of team who is creating our Playermax application which is an app based system for casinos and other land based partners to allow patrons to book restaurant reservations, book hotel rooms, view player club promotions, redeem on premise rewards, with new functionality being added monthly.
• You will help respond directly to customer issues and work with other internal teams to handle escalated issues and special technical projects and action plans.
• This role is largely customer facing so you will need to be able train all levels of customers from those with technical expertise to customers who are new to the digital landscape.
• This role is also about learning the underlying editor that sets up customers so you will need to be able to learn and understand the technical tool for setup purposes prior to training the customer on how the tool works.
• Our team is full of smart people with can-do attitudes. Everyone on the team takes satisfaction in making our software work for customers.

What you'll do

What we're looking for

Why Aristocrat?

Our Values

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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