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Business Operations Manager
1 year ago
Craft:
Data, Analytics & StrategyJob Description:
We are seeking an experienced, passionate Business Operations Manager to join the King Candy Crush Franchise (CCF) People Team. This is a hybrid working role with you being based at any of our three key locations London, Stockholm or Barcelona.
Our amazing CCF People Team are ready to welcome you onboard into the Kingdom!
Your role within the Kingdom:
The Business Operations Manager will be accountable for analyzing and using data to define opportunities for us to make outstanding decisions, as well as delivering high quality operational experience to our CCF Kingsters. In addition, you will be crafting and driving people’s processes, process improvements, and operational excellence across the CCF function. You will work on always striving to improve the CCF people team’s efficiency, engagement and how we work as team (enablement). Occasionally you will design and deliver projects across the organization.
You are going to be an integral part of working behind the scenes to solve problems, ensuring we have the relevant data and material to make fast, fluid and quality decisions. Your role will be to support the VP People with Data insights, KPIs, Governance, OKRS and material creation towards key partners and team members.
To be successful in this role you will need to be experienced in the following:
- Data Analytics and Insights: Work with data systems and tools to manage, own and provide data insights on different people and business topics.
- Excellent Operational skills: Process- improvement, delivery, system management and integrations. Providing learning of these systems or tools for the team, based across multiple locations include driving change management across the People Team on changes, data insight, tool improvements and new releases.
- Team effectiveness: Always looking at ways that the People Team and the wider CCF Team can improve our governance model. Drive initiatives to simplify, automate and improve processes and ways of working.
- Drive data delivery: Create and maintain relevant important metrics, OKRs and insights to ensure that it’s updated, tracked, and shared with relevant people. Review and track the progress of hitting targets, knowing what levers to pull to successfully deliver quality data and keep everyone aligned and informed.
You will also be responsible for:
- Owning, analyzing and providing data insights on relevant people areas (I.e. attrition, hiring, diversity targets, OKRs etc.)
- Contribute to problem solving within the CCF people team and the wider organisation by creating, providing data insights and relevant materials.
- Create and provide materials to make high quality decisions.
- Support the Strategic Projects Lead and the VP People – CCF with data insights, Governance, OKR’s etc.
- Create high quality material for the Strategic Projects Lead and VP People and the CCF team which will be shared with stakeholders and across the organisation.
- Occasionally you’ll design and deliver projects across the organisation.
- Collaborate with colleagues across King to own data input, reporting and analyses.
- Collaborating with colleagues across King to develop and improve processes and tools.
- Delivering a world class Operational Experience for CCF Kingsters.
- Ensure that everyone is trained and empowered to be effective throughout different processes (i.e. HRBPs, Manager and Employees).
- Create and own guidance and materials for the organisation on “how to” which will supplement by core training.
- Own data sources, documents and tools to ensure that it is always accurate and up to date.
Player Profile
- Extensive data and analysis skills, to create, provide and maintain accurate material.
- Self- motivation with a history of exceeding high- performance standards.
- Strong influencer and negotiator. You build positive relationships using your excellent communication skills and stakeholder management experience.
- Strong interpersonal skills both writing and verbally and knowledge about communication strategy on different platforms.
- Project Management skills.
- Creative and with a can- do attitude.
- Experience working in a fast- paced matrix organisation.
About King
King is the game developer behind the world- famous Candy Crush franchise, as well as mobile game hits including Farm Heroes, Bubble Witch and Pet Rescue. Candy Crush is the top- grossing franchise in US app stores, a position it has held for the last two years, and King’s games are being played by 245 million monthly active users as of Q3 2021. King, which is part of the Activision Blizzard group since its acquisition in 2016, employs nearly 2,000 people in game studios in Stockholm, Malmö, London, Barcelona and Berlin, and offices in San Francisco, New York, and Malta.
A Great Saga Needs All Sorts of Heroes
Making games is fun. Especially when you do it with people who share the same idea of what makes a good workplace great. We design games for everyone, no matter where they are or who they are, and we employ all sorts of people from all kinds of backgrounds to bring them to life. Truth is, we simply cannot expect diversity in our players and originality in our games without first nurturing it in our people. A great saga needs all sorts of heroes.
Making the World Playful
Making the World Playful is what inspires us to create new experiences and raise the bar. It’s what makes King a place where we can all dream bigger, continue to add innovation to our games, broadening the portfolio and exploring new territories in mid- core and casual. We take the art and science of gaming to the next level through our curiosity for the unexplored, passion for games, respect for each other and love for our players - and we’re not afraid to have fun along the way. In fact, together with our parent company Activision Blizzard and experts around the world, we believe having fun is good for you. There has never been a better time to join us. We're dreaming bigger and see a world of possibilities ahead. If you share our passion, our values, and our hunger to shape the future, join us in Making the World Playful!
Applications need to be in English.
Discover King at careers.king.com