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Business Operations Manager [New IP] (387)

Job Description

As a Business Operations Manager at Ubisoft Reflections studio you will lead a team of monetisation, data analysts, and digital store operators. You oversee and coordinate the business operations of the project, ensuring the attainment of the objectives set by the Live Producer.

As a Leader you will:

• Build an effective team to ensure it is fully resourced, a manageable size and a good mix of levels and foster the team player culture;
• Plan, prioritise and set inspiring objectives for your team members all year long;
• Empower your team members with clear expectations and hold them accountable for their key results;
• Provide your team members with ongoing and meaningful feedback on performance and development - ensuring positive acknowledgement of all achievements, both big and small;
• Enable your team members to reflect and prepare their future in their role and at Ubisoft;
• Engage and positively influence team members and stakeholders around a vision;
• Navigate through ambiguity and embrace change with a positive mindset;
• Create the environment for initiatives and ideas to emerge and grow;
• Care about people: be exemplary and supportive;
• Communicate with impact and promote an open dialogue within your team.

What else will you do?

• Liaise with management and finance teams to build forecasts in line with the game strategy and optimise P&L to reach profitability objectives;
• Be the reference inside the production team for everything related to the revenue of the game;
• Support the Game and UX Direction of the project to ensure revenue and live operations costs are considered in their design;
• Mediate between Monetisation and Game Direction to balance the needs of the player while ensuring that the growth of the product remains intact;
• Be involved in the definition of the live content and timing of release;
• Liaise with relevant project stakeholders and teams to optimise the business lifecycle of the game and mitigate risks related to monetisation perception;
• Collaborate with production teams to ensure live content is prioritised and support them to make sure live production investments have a good ROI;
• Work in partnership with Technical teams to determine the right tools required for building and operating the game’s online marketplace.
• Drive the definition of the game’s business model;
• Join forces with relevant studio teams and the wider Ubisoft Group to maximise pre and post launch campaign efforts (such as deals, partnerships and transmedia initiatives);
• Support the team with the definition of KPIs and overall analysis of the data;
• Analyse and share trends on post-launch content and monetisation in order to identify best practices and influence your production to achieve optimal results.

What will you bring?

• Self-motivated, detail oriented and pro-active with a strong work ethic;
• In-depth understanding of monetisation models, the video game market and consumer behaviors;
• Strong communication and written skills with the ability to effectively communicate both creative and technical feedback to a diverse group of stakeholders;
• Excellent analytical and synthesis skills.
• You will have previous experience in managing digital business operations or any other relevant fields;
• Experience in business, economics, statistics or similar gained through previous work experience or academic studies.

Additional Information

Benefits & Relocation

We’re offering flexible working with some remote work available, 25 days annual leave + Christmas shutdown (usually 3 days), private healthcare (with option to add immediate family), life insurance & income protection, workplace pension scheme, paid volunteering days, annual fitness & well-being allowance, games, technology & merchandise, subsidised travel and excellent relocation support, should you need it!

Find out more about Ubisoft Reflections: https://reflections.ubisoft.com/about/ubisoft-reflections/

Facebook: https://www.facebook.com/pg/Ubisoft.Reflections

Twitter: https://twitter.com/UbiReflections

Ubisoft Code of Conduct

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.