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Business Operations Manager - Creative Leadership Team

Bungie is seeking a Business Operations Manager for Bungie’s creative leadership team. As “chief-of-staff” for our Chief Creative Officer and Head of Incubation, you will assist in crafting and driving internal processes, facilitating transparent communication, and enabling its strategic engine that will shape the work for our creative discipline leads, all in support of Bungie’s vision, strategy, and Annual Operating Plan goals.

The ideal candidate is a self-motivated and empathetic organizer of people and process who embodies a service mindset. If you have a passion for continuous improvement and are excited by the opportunity to orchestrate complex projects and critical initiatives, then we might have the role for you!

With the uncertainty and rapidly changing circumstances surrounding COVID-19, most positions at Bungie are expected to onboard and work from home for a significant portion of 2021. In 2022, most Bungie employees will adopt a flexible schedule working from home part time (outside of positions identified as either 100% onsite or fully remote in CA, IL, NC, TX, and WA). Currently only a select range of positions are available for full-time remote work in CA, IL, NC, TX, and WA (please review location for details). Prospective employees located outside of CA, IL, NC, TX, and WA will need to establish WA state residency within 45 days of a start date. Bungie’s work from home, flexible work schedule, and remote policy is subject to change at the company’s discretion.

RESPONSIBILITIES

• Drive execution of strategic initiatives and projects for the Chief Creative Officer
• Own and facilitate ongoing rituals, communications, and processes for the creative discipline leads
• Continuously improve the group’s velocity, teamwork, and transparency
• Develop, refine, reinforce, and embody Bungie’s culture and values
• Actively challenge the status quo and facilitate change towards continuous improvement
• Craft communications from the group to the studio
• Help shape Business Operations excellence at Bungie
• Report to the Bungie Leadership Team Senior Business Operations Manager

REQUIRED SKILLS

• Outstanding project management skills: building and maintaining work backlogs; tracking, scheduling, and driving projects to completion
• Exemplary written and oral communication skills. Ability to create and deliver executive presentations and studio-wide communications
• Demonstrable experience fostering teamwork and building high functioning teams
• Proven experience in rapidly learning new methods and processes and adapting them to critical business needs
• Strong facilitation and conflict resolution skills. Ability to drive high-value meetings through challenging discussions and build clear action items and accountability
• Possessing a high degree of emotional intelligence
• Desire for continuous improvement in all aspects of the job
• Exceptional problem-solving skills. Proven ability to understand, simplify, and solve any problems in a fast-paced and constantly evolving environment
• Experience with agile/scrum development processes and tools
• Experience with game development, developing Games as a Service