This job might no longer be available.

Bioware Head of Studio Operations

At BioWare, our mission is to create worlds of adventure, conflict, and companionship that inspire you to become the hero of your story. Our teams inspire creativity using tech and tools such as the Frostbite engine and work with thousands of developers across EA's network of studios. We are passionate about games and their potential as a creative medium to reach and inspire people through emotion, artistry, and engaging storytelling. If you share this passion, this is an amazing opportunity to help shape the next generation of gaming.

As Studio Head of Operations you will report to the Studio GM and work with BioWare's management team to guide the planning, organization and control of operational activities. You will also partner with the management teams of each franchise and external partners to achieve success for the organization as a whole. You set and monitor operational targets for your studio and promote activities that achieve the studio strategic goals. As a member of the Studio Leadership Team you will also help build BioWare's culture and align studio operations, processes and communications.

Responsibilities:

Leadership

• Provide leadership within the Studio to champion strategic initiatives to have an impact on future projects and Studio roadmap.
• Develop and publish Studio KPI's that track project quality, delivery, and financial status and risks.
• Partner with Studio GM to review product resource and execution plans.
• Lead change management strategies for Studio programs whether through town halls, reviews, workshops or other inclusive methods.
• Partner with People Experience to recruit, develop and retain talent.

Operations

• Develop and provide oversight and execution around game development processes, including the Studio's title planning and green light processes.
• Lead process improvement forward through direct and dotted line reports. This would include transparent, predictable and value-added processes for quality product delivery and efficiencies and new ways of thinking about operations.
• Participate in monthly Studio operational/business reviews by presenting important metrics and critical risks / mitigation for projects.
• Conduct operational reviews with development teams, advise on best practices and partner to design creative solutions to challenges that arise.

Project Management

• Create project plans and track milestone dates.
• Manage priorities across multiple programs.
• Handle and coordinate resource planning between studios, ensuring efficient headcount use across the studio groups.
• Measure progress and suggest top level actions to address progress shortfalls.
• Anticipate reasonable contingencies.
• Present a knowledge of development methodologies and an understanding of when to use or adapt each one.

Financial / Infrastructure

• Manage to the studio's operating and capital budgets, resource budget, quality, and predictability targets.
• Provide complex project solutions across multiple disciplines that consider process and technology.

Requirements:

• 10+ years of operations and leadership experience in the video game industry
• Prepare/present high impact business cases/analyses/recommendations to leadership team.
• Proficient change management skills, ability to challenge and influence
• Shape and run operational activities of the studio teams and set clear targets to achieve studio goals.
• Commit to predictable delivery and risk management.
• Work with the People Experience team to determine the future shape and changes for the workforce including: outsourcing, insourcing, internal development resources, external development resources/external partners and contingency workforce management.

Please Contact our Recruiter: Rebecca Davis, rdavis@ea.com