Bilingual Associate Customer Service Representative (12 month contract)

Blizzard Entertainment
Taipei Taipei City 11111 Taiwan
11 days ago

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Job Title:

Bilingual Associate Customer Service Representative (12 month contract)

Requisition ID:

R002599

Job Description:

Blizzard Entertainment is dedicated to creating the most epic gaming experiences…Ever! Our regional operations based in Taipei is an exciting extension of the Blizzard family with a workplace that values collaboration, creativity, a passion for games, and fun.

Want to join us?

Blizzard Taiwan is calling for bi-lingual (Chinese and English) Associate CS Representatives (ACSR) who are overall supporting Blizzard customers via phone, typed-chat, and email. Through problem identification, troubleshooting, education, and resolution, ACSRs are required to provide innovative and exceptional customer handling following Game Master Empowerment Guidelines. As a key member of the customer service team, ACSRs are expected to maintain Blizzard’s culture of excellence and commitment to quality in every aspect of their work. Shift hours and days may vary to fit in the customer service department’s open hours.

Responsibilities

Requirements

Pluses

Required Application Materials

Team Name:

Customer Service

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