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Bi-Lingual (Portuguese/English) Contract Support Representative

Ubisoft
Morrisville, NC
3 months ago

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Job Description

Ubisoft Support Representatives provide friendly, personable, professional, and well-written support to customers and players including but not limited to technical, payment, and account support in an in-bound web ticket and chat only environment. Ubisoft support representatives are experts in internal troubleshooting procedures and practices and are able to communicate these with full confidence while supporting Ubisoft’s mission of “Player First”.


Status: Seasonal/Contract

Pay Rate: $12.00 hourly

Location: Must work in-office at Morrisville, NC, US location (no telecommuting).

Core Hours: 12pm-9pm, flexibility needed, weekend availability (Sat & Sun) required


Qualifications:

Required Knowledge

General Duties

Personal Skills Required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Company Description

Ubisoft is composed of over 14,000 talented people located in 5 continents across the globe. With more than 80% of our teams dedicated to creation, Ubisoft is the biggest in-house creative force in the industry.

The company’s 40+ different creative studios work hand-in-hand each day to deliver rich and innovative gaming experiences that reflect the creativity and diversity of their teams. This cross-studio collaboration model means every team member has the opportunity to participate in challenging projects based on iconic brands including Assassin's Creed®, Tom Clancy's Rainbow Six Siege®, Tom Clancy's The Division®, For Honor®, Rabbids®, Rayman®, Watch Dogs®, Far Cry®, The Crew®, Just Dance® and more.

With an expansive global distribution network, Ubisoft is also a company that stays in close contact with its local fans.

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