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Audio Technical Assistant, Blizzard Sound - Temp

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Job Description:

Blizzard Entertainment is looking for a highly motivated Audio Technical Assistant to provide audio technical support to end users, and support audio technology initiatives. The ideal candidate has a robust background in audio technology with experience providing epic-level support to end users on a variety of audio hardware or software related issues, as well as a fine eye for detail to track audio assets with accuracy.

COVID-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Responsibilities

• Provide audio technical support to end users
• Deploy, maintain, and track audio software and hardware assets
• Research and advise on software and hardware purchase requests
• Perform regular audio workstation and facility maintenance checks
• Support infrastructure/tech-related policies and initiatives
• Communicate roadblocks and bottlenecks that may prevent on-time and high-quality delivery

Requirements

• 1-2 years in a technical support role, with emphasis on audio technology
• Working knowledge of audio signal flow and the assembly of audio workstations
• Experience deploying and maintaining audio software
• Thorough knowledge of Digital Audio Workstations, including Pro Tools
• Able to accurately and efficiently handle a large volume of assignments
• Proficient with Mac and Windows platforms
• Proficient with Microsoft Excel
• Excellent verbal and written communication skills
• Persistent self-motivation with an ability to work under tight deadlines
• Need to be able to independently lift up to 40 pounds, retrieve and move heavy items from shelving units, and safely move heavy carts

Pluses

• Knowledge of Blizzard IP
• Experience with JIRA

Job Status: Temporary

Blizzard Entertainment has been rated by Fortune as one of the "Best Places to Work" for several years running (and our ranking continues to rise!). We are a community of 4000 global employees who are passionate about not only gaming, but entertainment and the technology that drives our users experience. Our goal is to delight our customers by never settling for anything but the highest quality and providing worlds filled with creativity and adventure around every corner. You are forward-thinking, engaging, eager to learn and ready to make an impact. We've been waiting for you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status