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Audience Business Analyst

Audience Business Analyst

San Mateo, CA

In this role you will be an analyst on SIE Global Marketing Technology team. As a part of the Audience, Infrastructure, and Measurement (AIM) team, you will play a vital role in shaping and evolving the way we communicate with our consumers. AIM Analysts have a wide range of skills from SQL experts and audience strategists to attribution modeling. While AIM analysts have clear areas of expertise, every member of the team has the opportunity to learn and grow new skills outside of their specialty by contributing to all areas of AIM.

We are looking to fill a new Audience Business Analyst role on the AIM team, specializing in audience operations and activation. You will further enable our global marketing organization to use our first party data to put the customer first in all of our marketing communication. Together as gamer and customer experience advocates, we can show how PlayStation is truly the Best Place to Play!

Primary Responsibilities

• Collaborate with marketing and agency partners across all marketing regions as the subject matter expert on our ecosystem of data to create custom segments and support campaign executions
• Perform analysis and create insightful dashboards that use data visualizations to inform the business and our partners on our operational capacity
• Advise partners on campaigns, using data-based insights from AIM, marketing analytics, data science models, and consumer research
• Work as part of our AIM SCRUM team to deliver value to audience activation, while also analyzing and employing operational optimizations that bring our operations to scale across all of our owned and paid marketing channels
• Run ad-hoc and scheduled customer lists to power PlayStation’s digital marketing channels globally
• Ensure the efficient and successful delivery of all customer segments to global marketing platforms

Qualifications:

• Ability to collaborate and communicate effectively with a diverse group of established partners including marketing, technical teams, and agencies across different regions and cultures
• Experience with working with a variety of marketing platforms and channels, including but not limited to email, paid media, and custom tools
• Experience working with martech/adtech platforms (Salesforce Marketing Cloud, DMPs, Publisher and Social Partners, etc)
• Executed analysis projects related to lifecycle marketing, targeting segmentation strategies, cohort analysis and tracking, churn prevention, A/B and multivariate tests, and reporting dashboard design and development
• SQL programming experience required
• 3 years’ experience working with relational databases
• 5 years' marketing operations experience
• BA/BS degree
• Well spoken with strong presentation-making skills that effectively present data in a compelling way, both verbal and written, to influence partner strategy
• Demonstrates understanding of analytical approaches—can set up clean testing frameworks for clear and meaningful measurement reporting downstream
• Passionate about gaming and video game culture
• Experienced with BI visualization tools such as Tableau or Microstrategy
• You are an analytical problem solver who is data driven, with a can-do attitude and flexibility to accommodate evolving business needs
• You thrive in a collaborative work environment and excel under pressure, with experience working on complex, international, large-scale, time-critical projects
• You are flexible and versatile in nature, able to overcome challenges while maintaining a positive attitude and even a sense of humor!
• You are willing to roll up your sleeves to take on tasks with the team

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