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Associate Quality Designer

Associate Quality Designer - 11 Month Contract

We are looking to fill an Associate Quality Designer (AQD) role reporting to the Development Manager for the Quality Support and Partnership (QSP) Team in Galway to help accomplish the live quality strategy.

QV (Quality Verification) oversees the end-to-end quality of our products and services such as Origin, EA App, Franchise Websites and partner programmes. You will work directly with our partners to verify the quality of the end to end-user experiences of releases, promotions, sales and all future initiatives our publishing and marketing partners will release. This role will involve you carrying out quality verification on our software to the highest standard using both scripted and non scripted testing methods. You will be working on planning, documenting and conducting tests (both manual and automated) to ensure any issues are identified and addressed while ensuring to be the voice of quality.

Responsibilities

• Analyze and execute our testing strategies for our current products (Origin, EA Desktop, Franchise Websites) to verify content, marketing and functional releases and working with partners to resolve bugs
• Work in partnership with Quality Designers, Leads, Managers, and peers to improve our quality impact upstream in the development and content creation process
• Use multiple testing methodologies on appropriate features/tools, while also understanding the content creation flow identifying opportunities for testing upstream
• Use existing risk-based testing strategy within your area or domain and apply established tactics towards introducing efficiency into how and where we test
• Create task breakdown and estimates in early planning stages of development while being the main driver for gathering design information and updates from development and publishing teams
• Use a Player First approach while thinking about the Quality our players receive. Be the voice of QUALITY
• Work with other team members on issue reporting and ensuring close collaboration between our team and our partners
• Perform the proposed test approach for content publishing and any other area assigned, and implement test/validation procedures within the said area to validate expected vs actual results
• Translate End to End user experiences into testing strategies

Who you are

• Team-oriented and manage workload along with other projects
• Player First - Ability to showcase how a feature/bug/change could positively or negatively be received, and what impact it may have on our users
• Understand complex features/systems, how they function and their impact to our players
• Work in group settings under high-pressure and take ownership of tasks and features
• Naturally curious and not afraid to ask questions
• Analyze results/problems on test projects, identify and guide appropriate action to ensure product quality
• Knowledge with Continuous Integration/Continuous Deployment (CI/CD) and its benefits to a live service model
• Someone who can inspire and cultivate ideas to promote our Live Quality strategy
• Can work within a hybrid model between the office and home

Requirements

• 3+ Years of Quality Analyst/testing experience
• Experience creating and delivering reporting
• Experience delivering reports on quality metrics
• Experience with documentation creation and maintenance
• Experience in PC, Mac and console use
• Familiarity with EA services (Origin, EA app, Franchise Websites, EA Play)
• Experience working within Agile methodologies
• Experience working in a live service development model (sprints, continual releases, content deployments etc)