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Associate Product Manager Esports ( Temp)
2 years ago
Job Title:
Associate Product Manager Esports ( Temp)Requisition ID:
R012146Job Description:
The Associate Product Manager will be a contract position responsible for supporting the preparation and execution of Call of Duty competitive products across our IP as we prepare to launch new products in 2022. The hope is that the contract position will turn into a full-time position at the end of the year due to a mutual fit. The job will include but is not limited to development of competitive tournament formats, supporting broadcasts, sourcing and managing competitive COD players, influencers, and various other participants for our tournaments and events. You should have a comfort with Twitter, Discord, and esports community and tournament management while also sharing a passion and excitement for streamers and games. Familiarity with Battle Royale and Mobile esports is a pre-requisite. This position will work closely with stakeholders throughout the Call of Duty franchise and the Call of Duty League, with teams from product, marketing, and PR to support initiatives throughout the franchise calendar year.
In this role you will report to the CDL product director for emerging products, and you will play a pivotal role in helping to lead strategy, creative, production and relationships.
The ideal candidate operates with a high level of personal integrity and accountability and acknowledges that our products and culture are improved through a diversity of talent and of perspectives. The candidate should possess a love of games, strong project management skills, proven product or game launch history, and knowledge of COD influencers, a deep knowledge of livestream and esports community relations, solid attention to detail and time management skills, as well as great spirit of creative collaboration, and a passion for creative, dynamic environments! Lastly, the candidate may be asked to work weekends during tournament dates but will be given ample advance notice.
What You Will Do
Product
- Lead discussions on how to setup esports product tournament formats that solve for competitive integrity and resonate with the competitive community
- Develop the broadcast plans for our products in conjunction with tournament organizers and broadcast partners
- Work with studio partners to share product plans, data, and updates needed to ensure success creation and execute of products
- Provide recommendations on how to improve the product by staying on top of gaming and influencer trends
- Coordinate with product stakeholders both internally and externally
Administrative
- Responsible for managing player registrations and the first-line of communications back with players in our tournaments; should be comfortable with communication skills and have the discipline to make the hard right over easy wrong decision in terms of enforcing rules and policies back to players
- Manage real-time reporting across streaming networks, creator platforms, social media and community discussions, including analyzing key performance data, industry trends and emerging opportunities
- Build Excel reports and PowerPoint presentations that communicate key information and learnings from prior events
- Work on deadline, balance multiple projects and manage toward results
- Actively engage as part of communications team with marketing, production and studio teams
- Support product launch PR logistics, including launch programs and experiential opportunities
- Track program budgets, invoicing and reporting
- Writing postmortem recaps to constantly improve
Live Ops
- Managing talent communications for major events; developing email list serves to manage communications as well as formats that make information gathering more efficient
- Manage issue escalation from talent and think through issue resolution strategy by anticipating issues that may arise
- Coordinate with IT on shipping and installing equipment for any celebrity streaming activations
Marketing
- Liaise with marketing and content teams on how to activate players for promotional support
- Coordinate and help shape announcement plans with PR
- Manage any marketing strategy needs in conjunction with channel owners to both use of the channel and ensure timely delivery of assets
Player Profile
- BA/BS in Public Relations, Marketing, Communications, English or Journalism preferred
- Work experience for marketing agencies or tournament operators focusing on video games, consumer brands/products or entertainment
- Experience with streaming networks and content platforms, including Twitch, and YouTube, as well as communications platforms such as Discord
- Experience supporting mass, pop-culture products and/or entertainment brands
- An excitement to create innovative and unique concepts
- Personal experience with digital online-only events as well as livestream gaming competitions
- In-depth experience with social media platforms, such as Twitter and Instagram; and be on the lookout for emerging platforms
- Excellent verbal and written skills
- Ability and interest in traveling for events
- Proficiency with Microsoft Office, including PowerPoint and Excel
- Proven ability to interact and communicate effectively with a variety of business functions and team leads
- Ability to evaluate performance data and deliver insights based on agreed upon metrics/KPIs
- Detail-oriented, self-directed skills including ability to manage multiple tasks and projects simultaneously, including adaptability to fluid and last-minute changes
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