This job might no longer be available.

Associate Live Producer

Overview

Bethesda.net is looking for a diligent Associate Live Producer to join our team. Live Producers work with all parts of our internal teams and our partnered studios to facilitate communication, solve problems related to the Bethesda.net platform and ensure organizational preparedness for title launches and events.

Candidates will be comfortable influencing and negotiating priorities with other teams’ leadership, particularly emphasizing overall organizational success as the most highly-desirable outcomes. They will have a proven track record for identifying issues early and pushing the organization towards a resolution. They are passionate about building relationships and operate with a customer centric attitude.

Responsibilities

• Maintains the integrity of live services 24/7 including live incident management
• Drives the communication of issue status reports and drives post mortem efforts
• Coordinates internal change management and tracks emergent issues
• Coordinates efforts between Game Development teams and platform development teams
• Coordinates readiness efforts to ensure smooth AAA game launches and organizational events
• Collaborates with Engineering, Development, and QA to triage issues found in the live environments and drives toward resolution
• Works with Live Production team to develop department goals
• Tracks and analyzes team metrics and uses metrics to build reporting
• Identifies potential problems early and contributes to solving those problems in a timely manner
• Coordinates technical projects that require coordination with different business disciplines
• Clearly communicates between developers and management on development and issue status with no room for misinterpretation
• Provides leadership & coordination during global cross-organization live events & launches
• Communicates product health / status with a leadership group regarding product risks and challenges, with solutions to address them
• Foster and grow partner relationships

Qualifications

• A passion for learning, constantly refining skills by learning from the experiences of others
• A can-do attitude, exemplified through unyielding determination to accomplish goals
• 2+ years in a position where you were directly involved in the development and / or management of an online title
• Strong problem-solving and decision-making ability
• Ability to work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency
• Proven success in collaborating with a multi-disciplinary team in achieving established objectives
• Superior time management and organizational skills are essential
• Exceptional attention to detail is essential
• Technical background a plus
• Familiarity with the ZeniMax family of games

Applicant Privacy Notice

CCPA Applicant Privacy Notice

E-Verification Notice

E-Verify_Participation_Poster

IER_Right_to_Work_Poster