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Associate Esports Live Producer

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As an Associate esports Live Producer, you’ll be part of the esports team in Singapore to plan and execute regular esports broadcasts. You'll work closely with Broadcast, League Ops, Player Management and Central Esports Teams (Production, Tech, IT) across the APAC region to coordinate and prioritize tasks to ensure that all technical and event execution needs for current and future events are met and exceeded. During the shows, you'll also act as the liaison between Stage, Broadcast, IT and vendors to ensure that players - both onsite and at home - have an entertaining experience. You'll be a source of information and support for any external teams and vendors that require assistance. This role is focused on planning and executing the technical aspect of events with particular emphasis on the tech that makes engaging esports events possible.

Based in Singapore, you’ll join a tight knit group of exceptionally bright minded individuals who share our prioritization of player experience, rejection of convention, and passion for gaming. Riot Games APAC is dedicated to creating tailored player experiences that show local players they aren’t lost in translation.

With your experience working on live shows, you’ll be working hand in hand with multiple departments as well as communicating between Esports teams, providing context and helping turn dreams into reality. As a key member of the crew, you'll streamline the production process so that live broadcasts can run smoothly without disruption. You will create proactive solutions to ensure stability and reliability of the broadcasts, to delight fans across Southeast Asia, Taiwan, Hong Kong and Macau.

You will report to the esports Live Production Manager to align your management strategy and ensure that you have the correct resources to be successful.

The show must go on, and you are the person that millions of APAC esports fans will depend upon.

YOU ARE:

• Technically astute: you rapidly learn new skills, grasping complicated technical information that often leaves others lost, scared, and generally rocking in fetal position; whether it's product, industry, or hard tech knowledge, you soak it up like a sponge to water that comes with a 300-page user manual
• Coolheaded: you thrive in high-stress situations by embracing the unexpected, staying calm under pressure, and thinking clearly when details are hazy; as the team's ballast, you maintain stability in crisis-mode, keeping everyone positive when others might become defensive or frustrated
• A workflow wiz: you're a master of process, able to simplify the complex, organize chaos, separate or combine tasks, and get more out of less to finish the job; you understand where the links in the chain should go, hooking together often overlooked opportunities and partnerships, you know how gather a team to deliver large products
• Approachable: you listen to others and are sensitive to any communication style, and that makes it easy for anyone to talk to you; others trust you and feel comfortable coming to you with all the info, so any rising problems can be tackled before they spiral into fiery vortices of bad vibrations
• Player-focused: you understand your impact on the player experience because you're a player, too; you listen closely to the community to better understand their needs before they do and improve the overall esports experience
• A problem solver: when problems appear, you're the on-call fixer, applying your methodical approach to clean up even the stickiest of situations; you look past the obvious solution, checking in with all sources to uncover any hidden issues lying dormant
• Comfortable with ambiguity: when changes are made, you keep a cool head and fight on, even if you don’t have all the details; you’re comfortable moving between projects and facing the uncertain because risk and change motivates you to evolve and innovate

YOU WILL:

• Keep broadcasters, vendor partners and operational teams on the same page and firing on all cylinders so that esports events can go off without a hitch
• Actively ensure practices are meeting their standards and competitive integrity is well-protected
• Be responsible for protecting the player experience for both people onsite and at home, ensuring that the show goes on; no problem is too small, from having the wifi up and running for Rioters, to making sure esports fans are happy with the show
• Be a walking knowledgebase, retaining or taking notes on every little thing, being able to answer them no matter who questions - if you don't know the answer you will find out and know for next time
• Work with teams to resolve unexpected complications and figure out how to prevent them from happening at future events
• Assist and support all of our local esports leagues and tournaments, across the APAC region
• Identify opportunities in the current esports products and advocate for features that can lead to a more robust esports live service and better spectator experience
• Travel across the region to support live esports events
• Update esports operations partners (LP, Ops, NOC) on major updates and upcoming changes
• Be the point of contact for esports operations partners for any broadcast interrupting issues
• Promote cross-team collaboration by ensuring all members and partners are set up for success
• Provide updates and visibility on the project status to the leadership team and fellow producers

REQUIRED QUALIFICATIONS:

• Extensive experience working on live operations and/or live event broadcast project with a live tech environment
• Strong incident management and troubleshooting experience
• Has clear understanding of routing and networking concepts, including network troubleshooting tools
• Has experience working with live video game content, esports, and/or gaming events
• Ability to effectively present and share information across a wide array of technical expertise and senior members of the organization
• Passionate about esports and live broadcasts

DESIRED QUALIFICATIONS:

• Regional experience working across different countries/markets within Southeast Asia, including an understanding of general cultural and localization differences
• Strong knowledge of the broadcast industry with additional curiosity on remote broadcast engineering
• Experience with live services tech companies desired

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.

It is the policy of Riot Games Services Pte. Ltd. and each of its affiliates (collectively, “Riot Games”) to provide equal employment opportunities for employees and applicants for employment. Riot Games does not unlawfully discriminate on the basis of age, race, gender, religion, marital status, family responsibilities, disability, gender identity or expression, sexual orientation, or any other characteristic pro