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Associate Director, Overwatch Community & Influencer Relations

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Title: Associate Director, Overwatch Community & Influencer Relations

Department: Overwatch Community & Influencer Relations

Location: Irvine, Ca.

Your Mission

As an Associate Director, you will embark on a legendary quest to be a steward of the Overwatch Community & Influencer Relations. As the Associate Director, Overwatch Community & Influencer Relations, you will set the vision and global strategy for Overwatch community efforts and lead the development of player-centric plans across multiple community disciplines – Influencers & Content Creators, Editorial & Community Management. You will also help establish goals and processes to ensure community programs are integrated with broader go-to-market plans, and work with international publishing teams to ensure that these plans are localized and relevant for our global player base. Finally, you’ll serve as the voice of both the players and developers, ensuring ongoing and transparent communications.

Location fixed:

“This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, Ca.”

What you bring to the table:

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• Develop strategy and lead execution of community plans across both
  • 1) Direct-to-Player communications (Editorial, Community Management)
  • 2) Influencer & Creator Engagement (viewership initiatives, affiliate programs, etc)
• Apply process and frameworks to ensure strong execution and consistent measurement of HQ-led / North America-based activations that meet broader go-to-market plan objectives

• Monitor, quantify and develop player sentiment reporting across regions to help guide communications strategy, and allow developer partners to better understand how their products are perceived and discover opportunities for future product improvements
• Develop playbooks and process that sets direction for global community teams to build localized community plans that tie into the global strategy and plan
• Continue to monitor the team's infrastructure (processes, technology) to support daily activities, and build a solid foundation for future work
• Mentor and motivate the Community team and help build development plans to support professional growth
• Be the Overwatch Community Expert for cross-franchise projects and/or sensitive communications

Minimum Requirements

• 8+ years’ experience working in online communities, influencer strategies and custom creator activations
• 8+ years’ experience with presenting community strategies to executive and developer leadership teams, and working with cross-functional leadership teams
• 8+ years’ experience leading with influence and managing teams, and collaborative campaign management
• Experience with crisis management and sensitive communications

Knowledge & Skills

• Knowledge of community best practices, including communication strategies, user acquisition, and driving users through the funnel
• Experience / familiarity with the Overwatch community a major plus

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

Our World

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .