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Associate Account Manager

As an Account Manager, you will support our Ad Sales and Client Services teams through our overall direct sales service and support framework. Zynga is looking for a client service oriented individual to join our Advertising Sales team. You will work with sellers on both pre and post sales efforts. However, the main focus is to retain and grow existing Zynga direct IO clients. Your external clients will be brand direct, agencies, and platforms. Y ou will oversee the direct IO business process for our team’s digital advertising sales arm, manage account relationship building, and extend white glove service to all of our ad partners.

Main Responsibilities

• Collaborate closely with the sales team to process and respond to RFP/RFI’s.
• Become a knowledgeable partner and leader on Zynga’s advertising solutions.
• Evaluate success metrics and drive campaign performance.
• Ensure all campaigns deliver in full.
• Spearhead troubleshooting efforts and proactively address delivery and/or performance issues.
• Educate advertisers on performance metrics, insights, and how to drive greater results on Zynga.
• Work cross-functionally with sales and other Zynga teams to launch custom integrations, drive incremental revenue, and increase advertiser satisfaction.
• Work side by side with the adops to set up, optimize, and manage direct IO campaigns.

Desired Skills and Experience

• BS/BA or equivalent experience is necessary
• 2+ years experience with digital media/marketing strategy, data analysis and data analytics.
• Hands-on professional experience with gaming and/or social networking is strongly preferred.
• At least 1 year of Mobile Experience is preferred
• Knowledge and experience working with 3rd party ad servers, attribution vendors, or other measurement solutions.
• Strong computer skills including advanced knowledge of Google Ad Manager, Google Drive, MS Excel, MS Word, and CRM systems.
• Strong analytical skills and attention to detail and organizational skills.
• Knowledge of programmatic campaign management.

What we offer you

• Competitive salary, bonus plan, Zynga RSU’s (Restricted Stock Units), ESPP (Employee Stock Purchase Plan)
• 401K Company Match Contribution
• Medical, dental, vision, EAP, life insurance, and disability benefits
• Virtual mental health and neurodiversity support programs
• Family planning support program
• Generous paid maternity/parental leave
• Subsidized Back-up child care
• Discretionary Time Off policy for many employees
• Flexible working hours on many teams
• Culture of diversity and inclusion including employee resource groups
• Work with cool people and impact millions of daily players

Zynga is an equal opportunity employer. We are proud of our diverse community; we do not discriminate on the basis of race, sex, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates, players, employees, and partners from all backgrounds. Join us!

Zynga will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Zynga is committed to providing reasonable accommodation to applicants with disabilities. If you need an accommodation during the interview process, please let us know.