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Application Development and Support Manager

Job Posting Title

Summary

What you'll do

· Develop and present software designs and plans with stakeholders and senior developers.

· Lead a team of developers, BSA’s, and QA in supporting projects, enhancements, and other concerns for Microsoft CRM and eCon configuration applications.

· Implement and test requirements for the application platforms.

· Review designs and code from internal and external software engineers, configurators for clarity, correctness, and efficiency

· Review and select appropriate technologies for new feature areas as they arise

· Perform analysis and provide technical recommendations for internal bugs and field issues.

· Able to accurately estimate, meet deadlines/provide deliverables on time

· Provide aid to QA and support personnel on need basis to identify problems with the applications.

· Works with Software Architects, Product Managers, product developers, subject matter experts and others on assigned modules.

· Coordinate with teams in US, Australia, and India, among others.

· Review product requirements and specifications for understanding and clarity with stakeholders and business analyst

· Guide technical designs to leverage the best technology to increase quality and efficiency

· Plan software development in cooperation with software engineers, project and QA

· Coordinate features and issue resolution with QA to ensure proper automated and manual testing

· Decompose features from business analysts into epics, stories and tasks along with software engineers and architects

· Triage issues reported by stakeholders and QA

· Present project status and product architecture to stakeholders and management

· Coach and mentor direct reports for career development and high performance

· Drive the automation of software development processes with

· Review software engineers work completeness and quality

· Ensure Agile processes are running smoothly on the team.

· All other duties as assigned.

What we're looking for

· Bachelors in Computer Science or similar area of study

· 4 years of experience leading a team of 3 or more

· 3 years of experience in designing, and maintaining Microsoft CRM or Salesforce CRM products

· Solid experience working on complex systems ideally with multiple customers

· Good inter-personal skills. Should be a good team player.

· Ability to drive discussions towards conclusions

· Articulate and should be able to express ideas and issues without inhibitions

· Able to grasp functional aspects well (quickly and with minimal guidance)

· Participate in agile planning, roadmaps, and bug reviews

Why Aristocrat?

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.