This job might no longer be available.

Account Manager

Xsolla
Sherman Oaks California
2 years ago
Apply

We are seeking an Account Manager to join our team at Xsolla! The primary function of this position is to sustain and grow existing client business through individual and team research. This role will work collaboratively with many teams to ensure the success of the client.

CORE JOB FUNCTIONS/RESPONSIBILITIES:

  • Main point of contact for all matters relating to the client’s existing portfolio
  • Manage the sustainment and growth of a client by creating positive relationships
  • Provide clients with a quarterly health check to proactively review their needs, account management, and make recommendations for improvements
  • Cross sell and upsell new business opportunities with existing clients. Maintain account records to reflect any changes
  • Assists with a variety of projects as business needs dictate
  • Enhances department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

EDUCATION/EXPERIENCE/KNOWLEDGE

Required

  • Bachelor’s Degree or equivalent experience
  • 2+ years of progressive experience
  • Ability to successfully participate in projects involving cross-functional teams
  • Ability to problem solve
  • Experience Google Suite (Docs, Sheets, Chat, Slides, etc.)
  • Clear written and verbal communication skills
  • Strong customer service/interpersonal skills
  • General Account Management and Marketing knowledge
  • Must be able to immediately handle a significant workload and effectively prioritize projects with a high degree of autonomy
  • Effective time management skills and excellent attention to detail
  • Ability to understand client needs and translate it into business offerings
  • Ability to overcome tough objections and win the support of key stakeholders
  • Must be a problem solver and team player
  • Have a large appetite for learning, and a results oriented mindset
  • Interpersonal skills to help manage
  • Ability to work with minimal supervision while achieving a high degree of accuracy and meeting deadlines

Preferred

  • Understanding of JIRA, Basecamp, & Confluence
  • Experience using a CRM software

BENEFITS:

  • Comprehensive Benefits Package (Medical/Dental/Vision/Life) + More!
  • Matching 401K
  • Generous FTO policy!
  • Career Development + Growth Opportunities!
  • Entrepreneurial, Collaborative Environment!
  • Fun, Spacious Office with Lots of Perks!

ABOUT XSOLLA:

Xsolla is the video game commerce company, powered by its Transaction Engine and Business Engine, that helps developers and publishers market, sell, connect and optimize their games globally. Serving only the video game industry, the Xsolla Transaction Engine powers the full suite of cloud-based tools to promote and monetize projects, while Xsolla Business Engine provides clients with the roadmap to maximize those tools, and connect them with industry partnerships to expand their business. The two work seamlessly together -- for businesses of all sizes, from indie to enterprise -- to solve the complexities of distribution, marketing and monetization so they can increase their audience, sales and revenue. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Roblox, Ubisoft, Epic Games and KRAFTON. For more information, please visit www.xsolla.com.

Xsolla is an equal opportunity employer and does not discriminate based on the following: race, color, ancestry, national origin, religion, creed, age, disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, and any other terms deemed by the State of California.

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Xsolla takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. For more information related to GDPR or CCPA please reach out to careers@xsolla.com .

L ongevity O pportunity V ision E njoy the game!

Create Your Profile — Game companies can contact you with their relevant job openings.
Apply

Jobs at Xsolla

Management jobs