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Senior Operations Manager - Brazil

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

As the Senior Operations Manager, reporting to the Director of Content for Brazil, you will be responsible to manage the tactical operations for the region. You'll have to manage Sales force, create reports from Mode and Scout. You help us to build a process with legal & finance teams that have been the bridge between the HQ and Brazil. You'll also be responsible for all the contracts process Twitch has to deliver and help the Content team to become more efficient.

As the ideal candidate, you are familiar with the creation and managing process, have experience as operations / project management and wish to help the Content team to become more efficient creating an amazing impact in the Region.

You Will:

• Manage and strengthen relationships with the Operations, Legal and finance teams in the HQ.
• Identify and create a better process with the Legal and finance teams in the HQ.
• Manage Sales force and create reports from Mode and Scout.
• Manage the contracts between Twitch and third parts as streamers and vendors (events, swag..)

You Have:

• Fluency in Portuguese and English
• Operations service experience
• 3+ years of operations management experience
• Understand common online video and online advertising metrics
• Developed an understanding of the traditional and digital media sector
• Ability to travel to gaming conventions, industry events and to meet clients - more than 30 days of traveling a year

Bonus Points

• Familiarity with the Twitch platform as both a user and broadcaster
• Passion for process, live content, and gaming

Perks

• Stock options
• Private Medical Insurance
• Dental, Vision & Life Insurance
• Pension Plan
• Maternity & Parental Leave
• Paid Time Off & Holidays
• Commuter Benefits
• Amazon Employee Discount
• Vale refeição (meal credit)
• Parking