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Customer Success Manager- APAC

Mistplay
Beijing
2 years ago
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Mistplay is the first Loyalty Program for mobile gamers. Players use our platform to play games, connect with friends, and earn awesome rewards; such as Amazon gift cards and prepaid Visas.

We leverage a wealth of in-game data and Machine Learning to recommend the best games to our users and coach developers of all sizes to help them build games. We use our marketing expertise and platforms to make sure our studio partners' games reach millions of players around the world.

With a growth of over 10 million users in under 3 years, Mistplay is one of the fastest-growing companies in North America. Join us as we continue to level up!

The Customer Success Manager is an essential role that is responsible for driving deep client relationships, advocating for and driving client success, retaining clients, and driving client LTV for Mistplay. Customer Success Managers effectively own client outcomes and act as the key bridge between clients and the organization. CSMs will liaise with internal teams in the commercial organization to develop plans towards driving optimal outcomes for clients and Mistplay.

What you'll be doing:

What we're looking for:

Compensation packages include:

-¥280K~380K/year ( total package including additional bonus earning potential)

-Medical coverage

-Wellness days off

-Vacation time accrued throughout the year (20 days)

-Equipment reimbursement

-Team lunches

-Team activities

-Fitness reimbursements

-And so much more!

We work hard to make our work atmosphere as inviting and fun as possible! Working at Mistplay is coupled with a whole array of perks that we've adopted virtually: Team Lunches, game nights, company-wide events, and so much more.

Our culture is deeply rooted in growth and upheld by a team of smart, dynamic, and enthusiastic people. We utilize data to constantly learn, improve, and adapt. We foster an environment where everyone is encouraged to share their ideas, push boundaries, take calculated risks, and witness their visions come to life.

Think you have what it takes? We'd love to meet you!

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