This job might no longer be available.
AV Technology Engineer
1 year ago
About Us
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter , get interviewing tips on Instagram , and discover projects we’re solving on our Blog .
About the Role
We are looking for an enthusiastic AV Technology Engineer to support the AV events and maintain the collaboration spaces and applications at the San Francisco HQ. Part of the Enterprise Tech Services organization, you will partner with Service Desk, Workplace and other operation teams, in addition to external AV Vendors.
This role will report to the Sr. Manager Collaboration Services
You Will:
Operate AV equipment during events
- All Hands operation and support
- Provide support to Twitch special events
- Provide before meeting AV set-up and post teardown
- Manage and edit end-user content
AV design and architecture
- Contribute to the collaboration standards, hardware and software
- Coordinate conference room technology globally for new builds and updates
- Research new technologies to improve collaboration experience
- Improve new build implementation processes
AV system maintenance
- Daily maintain AV systems portfolio
- Troubleshoot and provide resolution to related incidents
- Coordinate brake/fix efforts with vendors
Collaboration software
- Be a system administrator
- Manage and document collaboration software updates
- Monitor notifications, errors and performance
- Provide reporting observing our organization need
Customer support
- Provide end-user support and fulfill requests
- Maintain Knowledge-based articles per organization needs
You Have:
- 3 years of collaboration platforms administrative experience
- AV control and DSP programming experience
- Knowledge of AV protocols and standards (Dante, NDI, AV Encoding, SIP, WebRTC)
- Support large company events
Bonus Points
- CTS Certification
- Dante Certification
- Extron Certification
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
- Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships , off-site massages , etc. )
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
Job ID: TW7504
Create Your Profile — Game companies can contact you with their relevant job openings.