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AR Specialist
3 years ago
Role: AR Specialist-I
Job Description:
- Responsible for the O2C process, collection of receivables, incoming deductions, cash forecasting, credit memos, claims, and disputes settlement.
- Responsible for research to verify the validity of deductions for assigned customers is resolved within TAT.
- Responsible for the delivery of SLA/KPI targets for the accounting function.
- To carry out the month-end close processes in a timely and accurate manner
- Represent EA in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution center and external partners such as carriers (e.g. DHL, FedEx, and UPS).
- Analyzing customer’s payment trend to forecast collection for the fiscal month
- Reconcile customer accounts and maintain an up-to-date statement of accounts.
- Resolve carrier related issues on a timely basis and provide and organize backup data to support claims and bill backs.
- Communicate customers the status of open deductions, including requests for repayment of invalid deductions
- Provide backup support for the team member in their absence.
- Should be willing to take up additional activity as and when directed by the Manager.
Requirements:
Bachelor’s degree in commerce, business, finance. Experience in AR 2- 4 years.
• MS Office, especially MS Excel. Sound knowledge of ERP system (Oracle, R12).
• Excellent verbal & written English communication
• Willingness to be flexible with working hours.
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